What is a protected no claims bonus?

Your no claims bonus rewards you for driving safely. It does this by providing a reduction on the cost of your car insurance based on each year you don’t make a claim. 

Once you have four or more years of no claims bonus on your car insurance, we’ll give you the opportunity to protect it. By paying a little extra on your premium, you’ll be able to make a claim without reducing your no claims bonus.

How it works

The more years you go without a claim, the greater the bonus you'll receive – up to a maximum of nine years.

However, after four years you can sign up to protect your no claims bonus. You could then make as many as two claims on your car insurance in any three-year period without reducing it. 

Please note that whenever a claim is made on your policy, your price or excess may increase at renewal.

Insuring more than one car with us

Our no claims bonus is only attached to you as an individual and can only be used on a single car.

If you own more than one car, each car earns its own No Claims Bonus. When you insure more than one vehicle, you'll have to declare the level of No Claims Bonus you've earned for each vehicle.

If you then have an accident with one vehicle, only the No Claims Bonus on that vehicle will be affected. It will not affect the level of No Claims Bonus on the other vehicle.

If you have more than one vehicle, but only one No Claims Bonus, you'll have to declare which vehicle you wish that No Claims Bonus to apply to, when buying your policy with us. The other vehicle will then have to earn its own No Claim Bonus going forwards.

Please note, if you’re involved in a minor accident and choose not to pursue a claim, the other party may still make a claim against your policy. In this instance, we may not allow your no claims bonus until we are confident no claim will be made.

What are the benefits?

Your no claims bonus can help you make a significant saving on the cost of your car insurance policy. And that saving will increase with every year you don’t make a claim. 

Below are two tables clarifying the benefits of protecting your No Claims Bonus compared with leaving it unprotected:

Number of years protected No Claims Bonus (NCB) at your last renewal No Claims Bonus (NCB) at your next renewal if you have made:
No claims Up to 2 claims Three claims
4 5 4 2
5 6 5 3
6 7 6 4
7 8 7 5
8 9 8 6
9 10 9 7
You'll lose 2 years NCB for any claim made after your second claim within a 3 year period.

Number of years unprotected No Claims Bonus (NCB) at your last renewal No Claims Bonus (NCB) at your next renewal if you have made:
No claims One claim Two+ claims
4 5 2 0
5 6 3 0
6 7 4 0
7 8 5 0
8 9 6 0
9 10 7 0
You’ll lose 2 years NCB for the first claim you make in any policy year. You'll lose all of your NCB if you make a second claim in the same policy year.

*Note: in the tables above a claim is where we have made payment for any loss, damage or injury to a third party or where any costs for damage to your car cannot be, or have not yet been, recovered.

What happens if you make a claim?

A no claims bonus applies when you haven't made a claim from one year to another. So, if you make a claim, and the accident was your fault, you could lose your discount. This could even happen when you’re not responsible - for example, if your car was stolen or vandalised.

You wouldn’t necessarily lose all your discount. It may just be reduced to a lower level – for example, from four years to two years. And if the damage was caused by an uninsured driver, your discount won't be affected, provided the conditions of our Uninsured Driver Protection policy are met.

With a Protected No Claims Bonus, you won’t lose your discount unless you make more than two claims in three years. The tables above show how this works.

Can you move your no claims bonus between providers?

Any time you buy a new car or switch insurance provider, you can take your No Claims Bonus with you.

Switching your policy to John Lewis is simple. You can get a quote online or contact us.

If you buy a new car to replace an existing one on your policy, the No Claims Bonus applicable to the old car automatically transfers to your new car.

Please note, if you purchase an additional car, it will have to earn its own No Claims Bonus. This is unless you have a No Claims Bonus that hasn't yet been used for a car you sold within the last two years.

What proof do you need?

Unless requested, we won’t require you to provide proof of your no claims bonus from another provider.

At renewal you’ll be issued with a renewal notice. This will state how many years No Claims Bonus you’ve earned on that policy at that point. This will be based on:

The No Claims Bonus transferred when you purchased the policy with us

The length of time you have been insured with us

Any reductions applied for any claims made



If you’re insured consistently, you can earn up to a total of 9 years no claims bonus with John Lewis Car Insurance. Once you’ve reached 9 years with no claims, your bonus will remain fixed for the remaining years that pass without you making a claim. For example, if you managed to reach 10 years without making a claim, your no claims bonus would remain fixed at 9 years.

If you’ve protected your no claims bonus it will remain intact even if you have to make a claim. However, there will be a limit to how many claims you can make and still keep your bonus, the details of which will be in your policy documents.


If you’ve stopped driving, most insurers will honour a no claims bonus for up to two years, after which it won’t be valid anymore. For example, if you have 6 years no claims bonus, and stop driving for a year before taking out a new policy, your new insurer may still honour your previous 6 years no claims.

John Lewis Car Insurance accepts proof of prior no claims bonus as long as it proves that it was earned in the UK in the last 2 years.

Some insurers automatically send your certificate of no claims to you when your policy ends, is cancelled or renewed. If you haven’t received it or have misplaced it, you can get in touch with your previous insurer directly. If you are not cancelling your policy, it may be included with your renewal documents.

Optional add-ons


Motor Legal Protection

Get peace of mind with up to £100,000 towards legal costs and expenses if you’ve been in an accident that wasn’t your fault.


Breakdown Cover

Choose from four levels of breakdown cover provided by the RAC, helping you get back on the road when you need to.

Read more

John Lewis Finance, John Lewis Insurance and John Lewis & Partners are all trading names of John Lewis plc. Registered office: 1 Drummond Gate, Pimlico, London SW1V 2QQ. Registered in England and Wales (Registered Company Number 233462). John Lewis plc is an Appointed Representative (Financial Services Register Number 416011) of Covea Insurance plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register Number 202277). John Lewis Car Insurance is underwritten by Covea Insurance plc. Registered Office: A&B Mills, Dean Clough, Halifax, HX3 5AX. Registered in England and Wales No. 613259.

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