Home0330 102 2488
Specialist0800 916 6880
Home0330 102 2749
Specialist0800 916 6890
Home0330 102 2470
Specialist0330 134 8166
To log in to your account please enter the email address you used when you registered with us and your password.
Once logged in you can:
See your policy details
Change your password
View your policy documentation
If you pay annually and your details haven't changed, you can renew online . Customers paying via Direct Debit will automatically be renewed.
If you need to amend or cancel your policy, call us on 0330 102 2742 or 01422 501123 .
Home: 0330 102 2750
Specialist Home Insurance customers: 0330 134 8166
If you have a Home Insurance policy from John Lewis Finance, select the relevant link below to view and print your Policy Document(s).
Premier Select
View Policy Wording (PDF, 1.99 MB)
View Policy Summary (PDF, 224.06 KB)
A quick guide to your policy (PDF, 297.42 KB)
Premier Cover
View Policy Wording (PDF, 1.86 MB)
View Policy Summary (PDF, 469 KB)
A quick guide to your policy (PDF, 2.29 MB)
Plus Cover
View Policy Wording (PDF, 1.92 MB)
View Policy Summary (PDF, 466 KB)
A quick guide to your policy (PDF, 2.29 MB)
Essential Cover
View Policy Wording (PDF, 1.87 MB)
View Policy Summary (PDF, 466 KB)
A quick guide to your policy (PDF, 2.29 MB)
Specialist Cover
View Policy Wording (PDF, 348.1 KB)
View Policy Summary (PDF, 174.9 KB)
Home 0330 102 2749 (open 8am to 8pm Monday to Friday, 9am to 5pm Saturday)
Specialist 0800 916 6890 (open 9am to 5pm Monday to Friday)
Home
For service complaints0330 102 2742
For claims complaints0330 102 2749
For Home Emergency complaints0330 102 2750
Write to us
Specialist
For service complaints0800 916 6880
For claims complaints0800 916 6890
For service and claims complaints:
Please include your Claims Reference Number or Policy Number on all correspondence.
Calls to telephone numbers starting 0330 are charged at the same rate as standard UK landlines. Call charges vary depending on who your telephone provider is. If you’re unsure, it’s best to contact them directly for their latest call charges. All calls to 0800 numbers are free from BT landlines. Recent changes mean that calls to 0845 numbers are free from some telephone providers. Charges may vary if you call 0800 or 0845 numbers from your mobile phone.
Home 0330 102 2742 (open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 4pm Sunday)
If you pay annually and your details haven't changed, you can renew your Home Insurance online or call 0330 102 2470. Customers paying via Direct Debit will automatically be renewed.
If you need to amend or cancel your policy, call us on 0330 102 2742 or 01422 501123 .
Email us
Specialist 0800 916 6880 (open 8am to 6pm Monday to Friday, 9am to 1pm Saturday)
Email us
John Lewis Finance and John Lewis Insurance is a trading name of John Lewis plc. Registered office: 171 Victoria Street, London SW1E 5NN. Registered in England (Registered Company Number 233462). Calls may be recorded and monitored.
John Lewis plc is an appointed representative (Financial Conduct Authority number 416011) of Royal & Sun Alliance Insurance plc. John Lewis Home Insurance is underwritten by Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 202323).
John Lewis Insurance is a trading name of John Lewis plc. John Lewis plc is an appointed representative (Financial Services Register No. 416011) of Covea Insurance plc. John Lewis Specialist Home Insurance is underwritten by Covea Insurance plc. Registered in England and Wales No. 613259. Registered office Norman Place, Reading, RG1 8DA. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 202277).
0
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