Easy payments, securely managed
Our online account services for the Partnership Credit Card make it easy and simple to manage your account on the go through our mobile app or at home from the web browser.
Register your account with the mobile app
The John Lewis Credit Card app is available in the App Store and Google Play Store.
Frequently asked questions
If you have problems registering the app, then check that your phone and operating system are supported. You can do this by visiting your app store and searching for “John Lewis Credit Card.” There you'll find an up-to-date list of supported phones and operating systems.
If your existing Partnership Credit Card is due to expire, you may need to wait until your new card has arrived before you can register.
If you have already successfully registered your app, you should check your network connection status. Make sure there are no issues with your device’s operating system or network availability. For Android phones check the ’settings’ in your phone to see if the app is disabled.
We may also limit access to your John Lewis Credit Card app if we suspect fraud on your account.
Please contact us on 0330 175 9829.
John Lewis plc is a credit broker and not a lender, introducing the Partnership Credit Card under exclusive arrangements with the lender NewDay Ltd.
John Lewis Finance is a trading name of John Lewis plc, registered in England with company number 233462, registered office: 171 Victoria Street, London SW1E 5NN. Authorised and regulated by the Financial Conduct Authority (FRN 724309). Credit is provided by NewDay Ltd, a company registered in England and Wales with registered number 7297722, registered office: 7 Handyside Street, London, N1C 4DA. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292 and is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 (Ref no: 555318) for the provision of payment services.
Apple, the Apple logo, Apple Pay, Apple Watch, iPad, iPhone, iTunes, Mac, Safari and Touch ID are trademarks of Apple Inc., registered in the US and other countries. iPad Pro is a trademark of Apple Inc.
Android™, Google Pay™ and Google Play are trademarks of Google LLC.