What do I need to do to receive an order at home?
What do I need to do to receive an order at home?
1. For security, your billing and delivery address must be the same.
2. Delivery is fulfilled by the Royal Mail Special Delivery Guaranteed™ service.
3. You or a household member will need to be home for the delivery.
When you order before 3pm Monday to Friday, we’ll deliver your travel money before 4pm the next working day.
If you place an order after 3pm on Friday, it’ll be delivered the following Tuesday. Royal Mail will occasionally try to deliver on a Saturday.
Currency | Online sell rate |
---|---|
Euro (EUR) | 1.1244 |
US Dollar (USD) | 1.2051 |
Polish Zloty (PLN) | 5.0772 |
Canadian Dollar (CAD) | 1.6211 |
UAE Dirham (AED) | 4.3284 |
South African Rand (ZAR) | 21.7276 |
Australian Dollar (AUD) | 1.7791 |
Bahamian Dollar (BSD) | 1.1324 |
Bahraini Dinar (BHD) | 0.437 |
Barbadian Dollar (BBD) | 2.297 |
Bermudian Dollar (BMD) | 1.1528 |
Brazilian Real (BRL) | 5.8521 |
Brunei Dollar (BND) | 1.5205 |
Bulgarian Lev (BGN) | 2.1149 |
Cayman Island Dollar (KYD) | 0.9092 |
Chilean Peso (CLP) | 935.6851 |
Chinese Yuan Renminbi (CNY) | 7.8727 |
Colombian Peso (COP) | 5298.2719 |
Costa Rican Colon (CRC) | 603.0056 |
Czech Koruna (CZK) | 25.8461 |
Danish Krone (DKK) | 8.0885 |
Dominican Peso (DOP) | 62.406 |
East Caribbean Dollar (XCD) | 3.0911 |
Fijian Dollar (FJD) | 2.4858 |
French Polynesian Franc (XPF) | 124.6606 |
Guatemalan Quetzal (GTQ) | 8.6869 |
Hong Kong Dollar (HKD) | 9.1281 |
Hungarian Forint (HUF) | 419.8847 |
Icelandic Krona (ISK) | 160.9132 |
Indonesian Rupiah (IDR) | 17169.3044 |
Israeli Sheqel (ILS) | 4.2112 |
Jamaican Dollar (JMD) | 171.6298 |
Japanese Yen (JPY) | 153.9158 |
Jordanian Dinar (JOD) | 0.8172 |
Kuwaiti Dinar (KWD) | 0.3552 |
Malaysian Ringgit (MYR) | 5.1328 |
Mauritian Rupee (MUR) | 53.4827 |
Mexican Peso (MXN) | 21.6919 |
New Zealand Dollar (NZD) | 1.9048 |
Norwegian Krone (NOK) | 12.5231 |
Omani Rial (OMR) | 0.4453 |
Philippine Peso (PHP) | 61.2713 |
Romanian Leu (RON) | 5.2837 |
Saudi Riyal (SAR) | 4.367 |
Singapore Dollar (SGD) | 1.5583 |
South Korean Won (KRW) | 1490.554 |
Swedish Krona (SEK) | 12.1292 |
Swiss Franc (CHF) | 1.1034 |
Taiwan Dollar (TWD) | 34.6169 |
Thai Baht (THB) | 39.9439 |
Turkish Lira (TRY) | 21.8339 |
Vietnamese Dong (VND) | 26056.0981 |
Online rates on Tuesday 21 March 2023, 11:05
Exchange rates in our shops may vary from those offered online
For the safety of our customers and Royal Mail staff, UK deliveries do not currently require a signature, however someone will still need to be home to receive the order (this doesn't necessarily need to be the person who placed the order).
Your order can only be delivered to your card's billing address to protect you from unauthorised card use. It also can only be delivered to your residential home address and cannot be delivered to your workplace.
Please note that Royal Mail Special Delivery Guaranteed by 1pm has changed, with deliveries now being made by 4pm the next working day.
Our standard delivery service delivers on weekdays and is free for orders over £500*. For orders under £500 the delivery fee is £5.50. We've lowered our minimum order value to £250.
*Excluding Saturday delivery
We've lowered our minimum order value so you can now order between £250 and £2,500.
Some countries limit the amount of currency you can take in or take out of the country.
Please note that in the UK you must complete a Cash Declaration form if you are arriving from outside the EU or are travelling directly to a country outside the EU and plan to travel with currency totalling €10,000 or more. For more information and to obtain a Cash Declaration form, visit the HMRC website.
There is the option of special home delivery on a Saturday for a charge of £3.60 for orders above £500 and £8.60 for orders below £500. Guaranteed Saturday deliveries will arrive before 9pm.
Please note that Royal Mail Special Delivery Guaranteed time has been reinstated with deliveries now being available by 1pm.
Depending on when you place your order, your currency can be delivered the next working day. Please see delivery timetable below:
Order confirmed |
Royal Mail aim to deliver |
Monday (before 3pm) |
By 1pm on Tuesday |
Monday (after 3pm) |
By 1pm on Wednesday |
Tuesday (before 3pm) |
By 1pm on Wednesday |
Tuesday (after 3pm) |
By 1pm on Thursday |
Wednesday (before 3pm) |
By 1pm on Thursday |
Wednesday (after 3pm) |
By 1pm on Friday |
Thursday (before 3pm) |
By 1pm on Friday |
Thursday (after 3pm) |
By 1pm on Monday* |
Friday (before 3pm) |
By 1pm on Monday* |
Friday after 3pm |
By 1pm on Tuesday |
Anytime on Saturday or Sunday |
By 1pm Tuesday |
*On rare occasions, deliveries may arrive with you by 1pm on Saturday, even if you've specified a Monday delivery. If you are not in to collect this delivery, Royal Mail will leave details on how you can collect or rearrange your delivery.
Please add an extra day for deliveries placed on a bank holiday. No deliveries are made on a Sunday. Regional exceptions apply and delivery to remote parts of the UK may take up to three working days.
Please check the Royal Mail website for the most up to date list of postcodes covered by the Special Delivery Guaranteed service.
No, your order will be delivered by Royal Mail Special Delivery™ service. If you have provided a mobile number you may be sent an SMS message by Royal Mail with tracking details for your order.
If no one is there, your order will automatically go to your local sorting office. Royal Mail will leave a note advising you of this and you will need to collect the item from your local sorting office, or arrange redelivery.
John Lewis Finance and John Lewis & Partners Bureau de Change are both trading names of John Lewis plc. Registered office: 171 Victoria Street, London SW1E 5NN. Registered in England (Registered Company Number 233462). John Lewis plc introduce the panel of carefully chosen providers in Bureau de Change products and services, whom each hold the appropriate licences with the Financial Conduct Authority and HMRC.
Foreign Currency online from both John Lewis Finance and John Lewis & Partners is provided by First Rate Exchange Services Limited registration number 04287490 (Money Service Business licence number MLR-64068), whose registered office is at Great West House, Great West Road, Brentford, West London, TW8 9DF England.