Pet Insurance from
John Lewis Finance

It's now even easier for you to make and track a claim.


Once you've provided all of the information requested, our team of experienced claims handlers will assess and validate your claim.

Alternatively, you can arrange for us to pay your vet directly, provided they agree (excess applies), so that you can concentrate on getting your pet better.

If your pet needs to be referred to another vet, your normal vet will agree with you which one to use from our referral vet network below.


If you have any queries during your claim, please contact us - we’re here to help.

Track your claim

You can now see the status of your claim at any time.

John Lewis Finance and John Lewis Insurance are trading names of John Lewis plc. The John Lewis Registered office address is: 171 Victoria Street, London, SW1E 5NN. Registered in England and Wales No. 233462.

John Lewis plc is an appointed representative (Financial Conduct Authority number 416011) of Royal & Sun Alliance Insurance plc. John Lewis Pet Insurance is underwritten by Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 202323)

Copyright © John Lewis Partnership
Back to top