Essential cookies
Essential cookies
Cookies are tiny text files which help us to:
- Remember that you’ve logged in to your account
- Prompt you to log out of your account when you leave our site
- Record what links you click to make our website more effective
- Remember your answers when you apply for a product
- Show you relevant adverts when you visit other websites
When you visit our website, if you accept cookies, they are automatically downloaded by the device you’re using (computer, smartphone or tablet).
The cookies we use are completely safe and secure, and they don’t store any sensitive information. They just help us to give you the best possible online experience.
Below you will find a list of the main cookies we use, and what we use them for. You can read more about cookies at whatarecookies.com.
Change your settings
We’ve made it easy for you to block cookies according to their function.
Please note that functional cookies are essential for certain sections of our website to work, like the store finder and our product reviews pages.
Essential cookies can't be blocked via our settings pop-up, because without them you cannot log in.
Privacy policy
To find out more about how we protect your privacy, see our Privacy Policy. When we include links to other websites, please bear in mind that they have their own privacy and cookie policies. We recommend you read their policies as we’re not responsible or liable for their privacy practices.
Our cookies
These cookies are required for the website to function.
Amazon Web Services
Amazon Web Services hosts our website.
AWSELB
Keeps our website performing normally during busy periods.
Duration: 15 minutes
AWSELBCORS
Keeps our website performing normally during busy periods.
Duration: 30 minutes
DWR
DWRSESSIONID
Protect our website against cyber attacks.
Duration: Session
Monetate
mt.v
Monetate lets us make quick fixes to our website and try out different website improvements and personalisations and report upon their effectiveness.
Duration: 1 year
Ensighten
We use Ensighten's privacy tool to gather your cookie and tracking preferences and enforce them.
JOHNLEWIS_ENSIGHTEN_PRIVACY_BANNER_VIEWED
JOHNLEWIS_ENSIGHTEN_PRIVACY_MODAL_VIEWED
JOHNLEWIS_ENSIGHTEN_PRIVACY_Advertising
JOHNLEWIS_ENSIGHTEN_PRIVACY_Personalisation
JOHNLEWIS_ENSIGHTEN_PRIVACY_Analytics
JOHNLEWIS_ENSIGHTEN_PRIVACY_Functional
JOHNLEWIS_ENSIGHTEN_PRIVACY_Essentials
Duration: 1 year
cookieinfo
Duration: Session
YouTube
We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may put cookies on your computer once you click on the YouTube video player.
Social widget
This links to YouTube and measures clicks.
Site session management cookies
These allow you to use our website in the most effective way, maintaining your details during the browser session as you travel between pages for example. These cookies are deleted when the browser session ends.
ASP.NET_SessionId
Duration: Session
User authentication cookies
Using these cookies means that we can manage how you log into and out of the My Account area of our website, and keeps you logged in during your session.
EPiServerLogin
Twitter social widget
This links to Twitter and measures clicks.
Email sign-up banner
JLFrtb
This cookie prevents the sign up for emails banner appearing if you have already signed up.
Duration: 365 days
AddThis
dtCookie
Allows you to share our content on various social networks.
Dynatrace
dtLatC
dtPC
dtSa
rxVisitor
rxvt
Used to evaluate the health of our cloud-based IT infrastructure.
These are used to find out how you interact with our website. This helps us to improve our site and provide a better experience for visitors.
Adobe Experience Cloud
The following cookies enable our analytics software, which is supplied by Adobe. They collect/analyse visitor information and measure marketing activity. This helps us to improve our website and make our marketing campaigns relevant.
s_cc
Determines whether cookies are enabled.
Duration: session
s_sq
Contains information about the last link clicked by the user.
Duration: session
s_ptc
Contains information about how long the previous page took to load.
Duration: Session
s_ppv
Contains information about how far the user scrolled down the previous page.
Duration: Session
s_tp
Contains information about how far the user scrolled down the previous page.
Duration: Session
s_ecid
s_fid
s_vi
Identify unique visitors to our website.
Duration: 2 years
AMCV_###
Identifies users for Adobe Analytics.
Duration: 2 years
AMCVS_###
Identifies users for Adobe Analytics.
Duration: session
demdex
Identifies users for Adobe Experience Cloud across domains.
Duration: 180 days
dpm
Identifies users for Adobe Experience Cloud across domains.
Duration: 180 days
jl_visitStart
Identifies the start of a user session.
Duration: 30 minutes
jl_campaign
Used to capture marketing channel data in Adobe Analytics.
Duration: 30 minutes
jl_prev_page
Identifies the previous page viewed by the user.
Duration: 30 minutes
jl_prev_page_url
Identifies the previous page URL viewed by the user.
Duration: 30 minutes
Session Cam
This service provides session replays, advanced website heat maps, and form analytics to give you a better browsing experience on our website.
sc.ASP.NET_SESSIONID
Enables session recording.
Duration: session
sc.UserId
Identifies users for SessionCam.
Duration: 1 year
sc.InTg
Used so a session is recorded to the same hostname from start to finish.
Duration: session
sc.Status
Stores whether SessionCam will record your session or not and if web surveys are configured to launch.
Duration: Session
Glassbox
This service provides session replays, advanced website heat maps, and form analytics to give you a better browsing experience on our website.
_cls_s
Identifies if a user is new or a return visitor.
Duration: session
_cls_v
Used to identify visitors returning to our site.
Duration: 5 years
New Relic
JSESSIONID
Measures our websites performance e.g. loading speed, etc.
Duration: Session
Tealium
utag_main
Performance cookies
These monitor how our website performs on your devices, including its availability, downtime and loading speeds.
ADRUM_BTa
Google Analytics
Google Analytics helps us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Google has developed the Google Analytics opt-out browser add-on which gives you more choice on how their data is collected by Google Analytics. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics.
These cookies show you relevant advertising on other websites and measure the effectiveness of online marketing campaigns.
Adobe Experience Cloud
everest_g_v2
Created after a user clicks an advertisement. Used to map the current and subsequent clicks with other events on our website.
Duration: 2 years
Microsoft Bing Ads
MUID
Used by our Media Buying agency Fresh Egg to target users through Microsoft Bing Ads.
Duration: 1 year 25 days
_uetsid
Used by Bing to show you relevant adverts based on your visit to our website.
Duration: 1 day
_uetvid
Used by Bing to show you relevant adverts based on your visit to our website.
Duration: 16 days
ANONCHK
Used by 360i to target users through Microsoft Bing Ads.
Duration: 10 minutes
MUIDB
Used by 360i to target users through Microsoft Bing Ads.
Duration: 1 year 25 days
DoubleClick by Google
Used to show you relevant advertising, including search ads in Google, Yahoo and Bing. Cookies set up by DoubleClick track browsing activity, and allow us to measure advertising performance.
IDE
Used by Manning and Infectious Media for targeting users through Google Ad exchange.
Duration: 1 year 25 days
NID
Used to show you relevant advertising on other websites.
Duration: 6 months
DSID
Used by Infectious Media for targeting users through Google Ad exchange.
Duration: 14 days
test_cookie
Used by 360i to target users through Google DoubleClick.
Duration: 5 minutes
Google Ads
Used by media buying agency Fresh Egg to see how many people get a quote after clicking on our adverts in Google's search results and to show relevant adverts on external websites to people who have visited our site.
Duration: Up to 90 days
_gcl_au
Duration: 90 days
_ga
Duration: 2 years
_gat_gtag_UA_########_#
Duration 90 days
_gat_UA-########-#
Duration: 90 days
_gid
Duration: 24 hours
_gat_########-#
Duration: 90 days
AdWords conversion tracking
Used by our media buying agency 360i to see how many people get a quote after clicking on our adverts in Google's search results.
Duration: Up to 90 days
AdWords remarketing
Used by our media buying agency 360i to show adverts on external websites to people who have visited our site.
Duration: Up to 90 days
Google Analytics
Used to analyse visitor browsing behaviour, e.g. how many people get a quote after clicking on our adverts in Google's search results.
The longest lasting cookie expires 2 years after your last visit to the website. Others expire after 1 year, 6 months, 90 days, 24 hours, 1 minute, or when you close your browser.
ga
_gid
_ga<container-id>
gat
gac<property-id>
__utma
__utmt
__utmb
__utmc
__utmz
__utmv
fr
_fbp
Used to show you relevant adverts on Facebook and Instagram and track subsequent applications or purchases for John Lewis Finance products.
Duration: 90 days
Atlas Solutions
AA003
Used to show you relevant adverts on other websites.
Duration: 30 days
ATN
Used to show you relevant adverts on other websites.
HiFX
HiFX_DfxId
Used to measure the effectiveness of online marketing campaigns and to ensure you are only sent information which is relevant to you.
Impact
Impact's cookies allow us to measure the success of any affiliate marketing activity.
irclickid
Identifies customers who come to our site via an affiliate, allowing us to measure the effectiveness of the promotion.
Duration: 30 days
BRSWR
Identifies customers who have clicked on an advert, allowing us to measure the effectiveness of the promotion.
Duration: 2 years
IR_PI
Identifies customers who have clicked on an advert, allowing us to measure the effectiveness of the promotion.
Duration: 2 years
IRLD
Used to identify duplicate clicks during purchase, improving the measurement of the effectiveness of promotions.
Duration: 180 days
AWSELB
Keeps Impact's website performing normally during busy periods.
Duration: Session
IR_GBD
Used by Impact to attribute purchases made on John Lewis Finance.
Duration: Session
IR_12164
Used by Impact to attribute purchases made via affiliates to the John Lewis Finance account.
Duration: session
EPERSIST
Keeps Impact's website performing normally during busy periods.
Duration: Session
Oracle BlueKai
This platform enables companies to personalise online, offline and mobile marketing campaigns with non-identifiable information about customer audiences. It organises a company's customer and audience data in the cloud to help implement personalised marketing campaigns across all channels.
bkdc
Used to track users.
Duration: 180 days
bku
Used to track users.
Duration: 180 days
Affiliate Window
Affiliate Window is an affiliate network. These cookies are used to track visitors who click on affiliate links.
aw2744
_aw_m_2744
These cookies store the referring website, the advert you clicked on, the group to which the advert belongs, the time you clicked on it, the type of advert, the product and any reference the referring site adds.
Duration: 31 days
John Lewis Finance is a trading name of John Lewis plc. Registered office 171 Victoria Street, London SW1E 5NN. Registered in England (Registered Company Number 233462).
John Lewis plc is a credit broker and not a lender, introducing the Partnership Credit Card under exclusive arrangements with the lender NewDay Ltd. John Lewis Finance is a trading name of John Lewis plc, registered in England with company number 233462, registered office: 171 Victoria Street, London SW1E 5NN. Authorised and regulated by the Financial Conduct Authority (FRN 724309). Credit is provided by NewDay Ltd, a company registered in England and Wales with registered number 7297722, registered office: 7 Handyside Street, London, N1C 4DA. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292 and is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 (Ref no: 555318) for the provision of payment services.
John Lewis Financial Services Limited (a subsidiary of HSBC UK Bank plc), registered in England under Company Number 4645530. Registered office 8 Canada Square, London E14 5HQ. Authorised and regulated by the Financial Conduct Authority under the Financial Services and Markets Act 2000 (Financial Services Register no 715060), and under the Payment Services Regulations 2017 (Payment Services Register Number 542750) for the provision of payment services. 'Partnership Card', 'John Lewis Finance' and other terms including 'John Lewis' are John Lewis Partnership brands and John Lewis Financial Services Limited uses them under licence from the John Lewis Partnership.
AC40291
Copyright © John Lewis Partnership
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