If you're happy with your current policy, renewing online couldn't be more simple or secure. We'll offer you our best price, whether online or over the phone.

Simply follow the steps in the section below.

1. Check your policy details

Check your renewal invite to make sure that your cover still meets your needs and that all your details are correct. If so, you can renew online.

It’s quick, secure, and can be done any time of day, provided your renewal date is in the next 30 days.

2. Renew online

Policy number (at the top of your renewal invitation)

Your postcode

Policyholder’s date of birth

Your email address

3. If you need to make changes

If your circumstances have changed or you'd like to discuss your policy, call us before your renewal date.

0345 608 9001

We're open:
Monday to Friday 9am - 6pm (live chat until 7pm)
Saturday 9am - 12pm (live chat only)
Sunday closed

Renewal FAQs

You should renew your home insurance on or before renewal date of your policy to avoid being potentially uninsured in the event of a claim. John Lewis Home Insurance policies will need to be renewed once a year for you to remain insured with us.

We will send out documents around 28 days in advance of your policy expiring.

If you’re opted into automatic renewals, you’ll just need to double-check that you’re happy with your renewal information and that we have the correct payment information. Then we’ll do the rest.

The quickest and easiest way to review your cover or make any changes to your details is to check online. For this you’ll need your policy number, postcode and the policyholder’s date of birth.

If you wish not to renew, call us on 0345 608 9001 before your renewal date. We're open Monday to Friday 9am - 6pm (live chat until 7pm), Saturday 9am - 12pm (live chat only), closed Sunday.


Terms, conditions, limitations, exclusions and eligibility acceptance criteria apply.

John Lewis Finance, John Lewis Home Insurance and John Lewis & Partners are all trading names of John Lewis plc. Registered office: 1 Drummond Gate, Pimlico, London SW1V 2QQ. Registered in England and Wales (Registered Company Number 233462). John Lewis plc is an appointed representative of Munich Re Digital Partners Limited, a company authorised and regulated by the Financial Conduct Authority to carry on insurance distribution activities.

John Lewis Finance, John Lewis Insurance and John Lewis & Partners are all trading names of John Lewis plc. Registered office: 1 Drummond Gate, Pimlico, London SW1V 2QQ. Registered in England and Wales (Registered Company Number 233462). John Lewis plc is an appointed representative (Financial Conduct Authority no. 416011) of Covea Insurance plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registration no. 202277). John Lewis Specialist Home Insurance is underwritten by Covea Insurance plc. Registered Office: A&B Mills, Dean Clough, Halifax, HX3 5AX. Registered in England and Wales (registration no. 613259).