Rated 5 out of 5 by from Great insurance Like all John Lewis products and services they are so easy and user friendly.
Date published: 2019-02-27
Rated 1 out of 5 by from Poor Experience Changing my car and no change in premium which is surprising and I am sure you would have charged me more if insuring a somewhat more expensive car! No explanation offered with focus purely on admin fee which I did expect of course. Sadly further evidence of John Lewis in general increasingly being no different to competitors and losing the plot.
Date published: 2019-02-27
Rated 5 out of 5 by from My first car insurance!! Having always been covered by my husband's insurance it was now time for me to be insured alone and I was very impressed with the service I received.
Date published: 2018-07-22
Rated 4 out of 5 by from good service, but still waiting for my copy in the post for 8 days, still waiting for this to arrive
Date published: 2018-07-19
Rated 3 out of 5 by from ok but beware the lack of attention to detail OK but they failed to action a request to add NCD protection - they took the extra money for the protection but failed to add the protection. Only careful perusal of the subsequent documents showed they had not actioned the change.
Date published: 2018-07-18
Rated 4 out of 5 by from Car insurance I hope I won’t need to use this insurance but it seems good value for money
Date published: 2018-07-18
Rated 5 out of 5 by from Car transfer Already had car JL car insurance for 3 years. Part exchanged car and wanted to find best way to insure new car. Had difficulty with website so telephoned. Very helpful lady did everything for me including best deal. Very slick and very easy. Thanks
Date published: 2018-07-18
Rated 3 out of 5 by from Tedious process Again I was treated as a new customer so got a good rate. Next year you will bump up the price because I am a retained customer and I will move back to another insurer (who will treat me as new and give me a better rate). You will then lose my custom for a year or two. Why do you play this game?
Date published: 2018-07-18
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Rated 5 out of 5 by from Great insurance Like all John Lewis products and services they are so easy and user friendly.
Date published: 2019-02-27
Rated 1 out of 5 by from Poor Experience Changing my car and no change in premium which is surprising and I am sure you would have charged me more if insuring a somewhat more expensive car! No explanation offered with focus purely on admin fee which I did expect of course. Sadly further evidence of John Lewis in general increasingly being no different to competitors and losing the plot.
Date published: 2019-02-27
Rated 5 out of 5 by from My first car insurance!! Having always been covered by my husband's insurance it was now time for me to be insured alone and I was very impressed with the service I received.
Date published: 2018-07-22
Rated 4 out of 5 by from good service, but still waiting for my copy in the post for 8 days, still waiting for this to arrive
Date published: 2018-07-19
Rated 3 out of 5 by from ok but beware the lack of attention to detail OK but they failed to action a request to add NCD protection - they took the extra money for the protection but failed to add the protection. Only careful perusal of the subsequent documents showed they had not actioned the change.
Date published: 2018-07-18
Rated 4 out of 5 by from Car insurance I hope I won’t need to use this insurance but it seems good value for money
Date published: 2018-07-18
Rated 5 out of 5 by from Car transfer Already had car JL car insurance for 3 years. Part exchanged car and wanted to find best way to insure new car. Had difficulty with website so telephoned. Very helpful lady did everything for me including best deal. Very slick and very easy. Thanks
Date published: 2018-07-18
Rated 3 out of 5 by from Tedious process Again I was treated as a new customer so got a good rate. Next year you will bump up the price because I am a retained customer and I will move back to another insurer (who will treat me as new and give me a better rate). You will then lose my custom for a year or two. Why do you play this game?
Date published: 2018-07-18
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John Lewis Finance and John Lewis Insurance are trading names of John Lewis plc. The John Lewis Registered office address is: 171 Victoria Street, London, SW1E 5NN. Registered in England and Wales No. 233462.

John Lewis plc is an appointed representative (Financial Conduct Authority number 416011) of Ageas Retail Limited. John Lewis Car Insurance is provided by Ageas Retail Limited (No1324965). Registered office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA. Ageas Retail Limited is authorised and regulated by the Financial Conduct Authority (number 312468). Ageas Retail Limited is a sister company of Ageas Insurance Limited.

Copyright © John Lewis Partnership
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