Notice

We are sorry that we are currently unable to offer new Event Insurance policies.

If you already have a policy, we can assure you that it remains in place unchanged.

Yes, with Event Insurance from John Lewis Finance, hired equipment and venue you've already booked or paid for will be covered. However, you can't take out a policy if you're already aware of a reason to claim.

If the weather prevents you or more than 50% of your guests getting to the venue, you should call the Claims Hotline to check if you’re covered for this before cancelling - 0330 102 2759. Lines are open Monday to Friday 9am - 5pm, Saturday 9am - 1pm, closed on Sunday.

Event Insurance from John Lewis Finance covers if the venue is unable to hold the event for an insured reason.

Each section of cover applies for different lengths of time and has conditions and exclusions applying to it - see the policy wording for full details.

We are receiving an extremely high volume of calls. Unless your event is in the next six weeks, please use this form to contact us about a claim.
 

If you need to make a claim, just give us a call on 0330 102 2759. Lines are open Monday to Friday 9am - 5pm, Saturday 9am - 1pm, closed on Sunday.

When you buy Event Insurance from John Lewis Finance, your policy wording will contain full instructions on how to make a claim.

You will need to pay an excess of £50 on all claims except Legal Expenses which do not have an excess.

You have up to 14 days after receiving your policy documents to change your mind and get a full refund, as long as you haven’t already made a claim and the event hasn’t taken place.

After that, you can cancel at any time before your event date by calling 0330 102 2747. Please note, if you cancel after 14 days, you won’t be entitled to a refund.

To change or upgrade your cover, just give us a call on 0330 102 2747.

Lines are open Monday to Friday 9am - 5pm, Saturday 9am - 1pm, closed on Sunday.

Terms, conditions, limitations, exclusions and eligibility criteria apply.

John Lewis Finance and John Lewis Insurance are trading names of John Lewis plc. The John Lewis Registered office address is: 171 Victoria Street, London, SW1E 5NN. Registered in England and Wales No. 233462.

John Lewis plc is an appointed representative (Financial Conduct Authority number 416011) of Royal & Sun Alliance Insurance Ltd. John Lewis Event Insurance is underwritten by Royal & Sun Alliance Insurance Ltd (No. 93792). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 202323).

Copyright © John Lewis Partnership
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