Money worries

If you can't make your payment we are here for you. We have a team of specialists who can look at your options and find the best way we can help.

If you would like to speak to their friendly team, please chat to them in your John Lewis Credit Card app or contact us on 0330 175 9829*.

You can also find free, independent advice from the following organisations:

Citizens Advice
www.citizensadvice.org.uk
0345 404 0506

National Debtline (if you are self-employed)
www.nationaldebtline.org
0808 808 4000

StepChange Debt Charity
www.stepchange.org
0800 138 1111

We are committed to working with these organisations and helping you to find the best and most affordable solution.

Do contact us to see what we can do to help and support you.

*Calls will be charged at a standard national rate. Call costs from mobile companies and operators may vary so please check before calling. Calls may be recorded and monitored for training and security purposes and to help us manage your account.