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Popular Car Insurance FAQs

Am I eligible for car insurance from John Lewis Money?

We accept customers from the age of 17 up to the age of 85 with a provisional or full UK driving licence.

What is the difference between car insurance cover levels?

Third party insurance only covers you against having to pay if you injure someone or damage their vehicle or other property, but won't pay to repair damage to your car. Third party, fire and theft cover will also pay to repair or replace your own car if it is stolen, or damaged or destroyed by fire.

The most commonly purchased option is comprehensive cover. This cover pays to repair damage to your car, including windscreens, in addition to all of the cover described above.

All new Car Insurance policies from John Lewis Money provide comprehensive cover.

Can I drive another car on my insurance?

You can legally drive someone else’s car with their permission if you’re named on their insurance policy.

Some insurers offer a ‘Driving Other Cars’ clause on their policies. This allows you to drive the cars of friends or family members in an emergency situation, as long as you have your own insurance in place on your own car. However, this cover is Third Party only, so it would only cover any third party vehicle damage or injury. If you’re involved in an accident while driving someone else’s car, any damage to that car or injury to you or your passengers will not be covered.

Car insurance from John Lewis money can offer the Driving Other Cars clause on some policies, but please speak to us to see if you’re eligible. If this clause is included in your policy with us, you’ll be able to find more details and confirmation of what you’re covered for in your policy documents.

If you plan to drive another car on a regular basis, we recommend that you become a named driver on that policy.

What should I do if I have an accident?

If you're involved in an accident, don't admit liability until you've spoken to us. See our Contact us page.

You're legally required to:

  • Give your name, address and insurance details to anyone who has a good reason to ask for them – namely the other driver.

  • Report the incident to the police within 24 hours if you or anyone else is injured.

You should also collect the following information:

  • Full details of the other driver(s).

  • Registration numbers of all vehicles involved in the accident.

  • Where, when and how the accident happened.

  • Injuries or damage caused.

  • Names and contact details of witnesses.

  • Police officers’ details and report references.

  • Photographs of the scene or any damage, if possible.

  • CCTV or dashcam footage.

Does John Lewis Money offer multi-car insurance?

No. We do not currently offer multi-car insurance.

Contact us about Car Insurance

Our team is here to help with your query. There can be a short delay during busy periods.

John Lewis Money, John Lewis Finance, John Lewis Insurance and John Lewis & Partners are trading names of John Lewis plc. John Lewis plc is an appointed representative (firm reference number: 416011) of Covéa Insurance plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (firm reference number: 202277).



John Lewis Car Insurance is underwritten by Covéa Insurance plc. Registered Office: A&B Mills, Dean Clough, Halifax, HX3 5AX. Registered in England and Wales (company number: 613259).