Travel Money help

Withdrawing holiday money abroad is great in an emergency, but you can’t guarantee the currency exchange rate will be the same as it was when you left home. When using a card abroad, you might be subject to ATM fees. By exchanging currency with John Lewis before you go, you can be safe in the knowledge that you’ll get a great rate and you won’t be paying any commission.

Yes, you can absolutely use a credit card to buy your travel money. It’s important to know that while we do not charge you extra to pay by credit card, some card issuers charge additional fees for foreign currency exchange payments. Make sure to check with your bank first before purchasing travel money.

Yes, your order will be delivered by Royal Mail Special Delivery Guaranteed™ service and will need to be signed for by either you or someone else at your address.

Click and collect allows you to order online and collect your travel money from any Waitrose or John Lewis store. There is a minimum order value of £250 and orders are free over £500.

Simply select the click and collect option when placing your online order. We’ll send you a collection date in your confirmation email, as well as a reminder email and text message when your order is ready to be collected. Your order will be held for seven days from the collection date.

Your travel money order can be collected from the customer information point at any time during the opening hours of the store.

The amount of travel money you need to take on holiday depends on what kind of trip you’re taking, but it’s always smart to have a budget so you know what to expect. No matter how big or small your budget you should take multiple ways to pay with you, to keep you safe in every scenario. This could be cash, debit/credit cards or prepaid travel cards. If you end up with leftover foreign currency at the end of your trip, we’re happy to buy it back.