Address

John Lewis & Partners
Westfield Ariel Way
London, W12 7FU

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Opening times

Monday             10:00 - 20:00

Tuesday             10:00 - 20:00

Wednesday       10:00 - 20:00

Thursday           10:00 - 20:00

Friday                10:00 - 20:00

Saturday            10:00 - 20:00

Sunday*             12:00 - 18:00

*Browsing from 11:30

About our White City Bureau de Change

If you're already out shopping for your upcoming holiday, make sure you stop by our Bureau de Change to buy or sell currency. You can find us in the John Lewis & Partners store, near customer services on the 1st floor. Just ask a Partner to point you in the right direction, they'll be more than happy to help out.

Frequently asked questions

You can find the Bureau rate table here. Please be aware that not all currencies in the rate table will be available in the White City branch. Exchange rates online may vary from those offered in-store.

To find out what specific currencies you can get in the Bureau, please use the contact details above.

Yes, you can sell leftover currency at this branch. Please note we only accept notes.

John Lewis Finance and John Lewis & Partners Bureau de Change are both trading names of John Lewis plc. Registered office: 171 Victoria Street, London SW1E 5NN. Registered in England (Registered Company Number 233462). John Lewis plc introduce the panel of carefully chosen providers in Bureau de Change products and services, whom each hold the appropriate licences with the Financial Conduct Authority and HMRC.

Foreign Currency online from both John Lewis Finance and John Lewis & Partners is provided by First Rate Exchange Services Limited registration number 04287490 (Money Service Business licence number MLR-64068), whose registered office is at Great West House, Great West Road, Brentford, West London, TW8 9DF England.