What happens if you crash a courtesy car?
What happens if you crash a courtesy car?
Some policies only provide a courtesy car as an optional extra, while others only provide a courtesy car if your car requires repair, but not if your car is stolen and not recovered or written-off.
With Car Insurance from John Lewis Money a replacement car is provided for a maximum of 30 days if your car is stolen and not recovered or is written off, so life can continue as normal.
If your car is being repaired by an approved repairer following an insured incident, you’ll receive a courtesy car for the duration of the repairs. This may be any car they have available.
Other terms, conditions, limitations and exclusions apply.
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Top FAQs
If you have an accident while driving a courtesy car, you’ll be covered by your original insurance policy. You’ll have to make a second claim for any damage caused and pay a separate excess.
Yes. If you’ve been given a courtesy car by your insurer, you and any named drivers on your policy will be covered.
For John Lewis Car Insurance customers, anyone named on the policy is insured to drive a courtesy car we provide.
John Lewis Money, John Lewis Finance, John Lewis Insurance and John Lewis & Partners are trading names of John Lewis plc. Registered office: 1 Drummond Gate, Pimlico, London SW1V 2QQ. Registered in England and Wales (company number: 233462).
John Lewis plc is an appointed representative (firm reference number: 416011) of Covéa Insurance plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (firm reference number: 202277).
John Lewis Car Insurance is underwritten by Covéa Insurance plc. Registered Office: A&B Mills, Dean Clough, Halifax, HX3 5AX. Registered in England and Wales (company number: 613259).
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