Some policies only provide a courtesy car as an optional extra, while others only provide a courtesy car if your car requires repair, but not if your car is stolen and not recovered or written-off.

With Car Insurance from John Lewis Finance a replacement car is provided for a maximum of 30 days if your car is stolen and not recovered or is written off, so life can continue as normal.

If your car is being repaired by an approved repairer following an insured incident, you’ll receive a courtesy car for the duration of the repairs. This may be any car they have available.

Other terms, conditions, limitations and exclusions apply.

Optional add-ons

Choose from four levels of Breakdown Cover provided by the RAC, helping you get back on the road when you need it.

Get peace of mind with up to £100,000 towards legal costs and expenses, if you've been in an accident that wasn't your fault.

If you have 4 or more years' no claims bonus, we'll give you the opportunity to protect it.*

Not yet covered by
John Lewis Car Insurance?

Call us on 0330 024 0614 for more information on our car insurance policies, or get an online quote.

Top FAQs

If you have an accident while driving a courtesy car, you’ll be covered by your original insurance policy. You’ll have to make a second claim for any damage caused and pay a separate excess. 

Yes. If you’ve been given a courtesy car by your insurer, you and any named drivers on your policy will be covered.

For John Lewis Car Insurance customers, anyone named on the policy is insured to drive a courtesy car we provide.

John Lewis Finance, John Lewis Insurance and John Lewis & Partners are trading names of John Lewis plc. John Lewis plc is an appointed representative (registration no. 416011) of Covea Insurance plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registration no. 202277). John Lewis Car Insurance is underwritten by Covea Insurance plc.
Registered Office: A&B Mills, Dean Clough, Halifax, HX3 5AX. Registered in England and Wales (registration no. 613259).

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