
Legal Expenses Cover
Legal expenses cover helps to give you peace of mind that if you have an issue at work or a problem with a neighbour, for example, your legal costs will be covered up to £100,000 and there's no excess if you need to make a claim.
This is an optional add-on to our Bronze, Silver or Gold Home Insurance policies, and the benefits include:
No excess if you need to make a claim.
Add cover at any time so if your circumstances change halfway through the policy, it’s no problem.
No admin fees – it's completely free to make changes at any time, but your may premium may go up.
Fair, transparent pricing – you only pay for the extra options you choose.
Bronze, Silver and Gold John Lewis Home Insurance is brought to you through our Home Insurance provider, Munich Re Digital Partners Ltd.
What is legal expenses cover?
Legal expenses cover covers your legal costs and expenses around any claims you may need to make. This includes the cost of hiring a lawyer if your case goes to trial and generally we will provide you with our choice of lawyer. We can also cover any lost earnings during the time you are in court and not able to work.
Some typical situations legal expenses cover can help with include:
Disputes about buying, hiring or selling products and services - anything from a new sofa to a family holiday.
Dispute amount must be more than £100 (including VAT).
Claims made by visitors who have been injured at your home.
Poor work carried out by a tradesperson in your home.
With our legal expenses cover (also known as family legal expenses), you have our help and support for any unexpected difficulties that may come up at home, work and beyond. It is an add-on available with Bronze, Silver Gold policies from John Lewis Home Insurance and it covers both you and your immediate family members.
What’s covered by legal expenses cover?
There is a range of common scenarios covered within legal expenses cover, including:
Personal accidents and injuries
You and your family are covered for challenging life events such as sudden accidents and injuries that were not your fault.
For personal injury we don’t just provide cover in the UK, we also provide cover in a large number of European countries. You can find the full list of countries in your policy documents.
Clinical negligence
In the UK, we cover clinical negligence. This is where something has gone wrong in an operation or procedure, for example.
It also covers death, and it goes without saying that we hope you or your family never need to use this part of the policy.
Property disputes
The cover can also be useful in everyday situations such as property issues, including those relating to buying or selling a home. You’re covered for disputes with neighbours over issues such as:
Boundaries
Encroaching tree roots
Rights of light
Issues at work
Our legal expenses cover covers you for unfair dismissal or discrimination at work.
This includes maternity discrimination and similar unjust treatment.
Jury service
Jury service is something that can crop up at an inconvenient time in your everyday life.
With legal expenses cover we’ll cover your loss of earnings while you are on jury duty.
Tax investigations
If you discover your taxes are about to be investigated by HMRC, we’ll cover any related costs and legal representation needed.
Do you need legal expenses cover?
Legal expenses cover can be helpful if you ever find yourself in a difficult situation with a neighbour or employer, for example. We’re here to help you to resolve things, hopefully without having to go to court. But if you do go to court, we cover your costs there too - up to £100,000 in total per claim.
You have 24/7 access to our specialist legal help and support, as well as 24/7 confidential counselling. You also have access to our tax advice helpline and our health and medical advice helpline - both of which are open 9am-5pm, Monday to Friday. We hope this goes some way to lightening the load.
Is there anything legal expenses cover doesn’t cover?
There’s a full list in your policy document, but as an overview the types of situations that aren’t covered include:
Marital disputes including divorce.
Problems with landlords.
If you are arrested for a suspected crime.
Parking fines, speeding tickets, etc.
We’ll take as much detail as possible about your claim before making a decision. We’re only able to take on cases that we believe have a good chance of success.
Frequently asked questions
Is identity theft covered in legal expenses cover?
No, but it’s already included in our home insurance policy, so if you or your family experience identity theft we’ll provide cover for expenses and legal fees. This is a benefit for all John Lewis Home Insurance customers.
Can I buy stand-alone legal expenses cover?
No, but you can add legal expenses cover to your Bronze, Silver or Gold policy from John Lewis Home Insurance at any time with no admin fees.
Can I buy legal expenses cover after an event or injury?
No. We won’t be able to cover any events or injuries that happened before you added legal expenses cover to your John Lewis Home Insurance.
How much is the excess with legal expenses cover?
There is no excess with our legal expenses cover.
We can cover claims over £100 including VAT.
Not yet covered by John Lewis?
Insure your home and valuables today by calling us on 0345 608 9001 or getting a quote online.
Calls may be recorded or monitored, and call charges will vary.
For a higher level of cover, we also offer Specialist Home Insurance for unique homes and high-value contents.
Choose other optional add-ons
With our Bronze, Silver or Gold Home Insurance policies, if you need to make changes to your add-ons or policy to suit your new circumstances at any time, your premium may go up but we won't charge you an extra fee.
Personal cyber cover
Get help with computer problems like restoring your home systems or removing viruses. We'll also help you if you fall victim to online fraud.
Bicycle cover
Add up to £15,000 of cover for your bikes while at home or out and about (up to a maximum of £5,000 per bike). We cover against loss, damage or theft.
Accidental damage to buildings
Extend your policy to protect against accidental damage to your home’s construction, including drains and pipes.
Home emergency cover
In the event of a home emergency, we'll arrange for a tradesperson to make things safe with a temporary repair.
Gadget cover
Expensive to buy, easy to drop. Add an additional £10,000 of cover for your gadgets (max £2,500 per item). Add items worth more than £200 specifically to your policy.
Personal possessions cover
Cover for your possessions when you take them away from home or on holiday, anywhere in the world.
Student cover
Up to £5,000 of contents cover for your family while they're studying and living away from your home.
Accidental damage to contents
Whether it's red wine on a white carpet or a broken glass coffee table, you're covered.
John Lewis Money, John Lewis Finance, John Lewis Insurance and John Lewis & Partners are all trading names of John Lewis plc.
Munich Re Digital Partners - our Bronze / Silver / Gold insurance cover
John Lewis plc is an appointed representative (firm reference number: 416011) of Munich Re Digital Partners Limited, which is authorised and regulated by the Financial Conduct Authority to carry out insurance distribution activities (firm reference number: 804106). Registered office: 1 Fen Court, London EC3M 5BN. Registered in England and Wales (company number 10207490).
John Lewis Home Insurance is underwritten by Great Lakes Insurance UK Limited (company number: 13436330). Registered office: 1 Fen Court, London EC3M 5BN. Registered in England and Wales. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (firm reference number: 955859).
Covéa Insurance - our Specialist Home Insurance cover
John Lewis plc is an appointed representative (firm reference number: 416011) of Covea Insurance plc, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (firm reference number: 202277).
John Lewis Specialist Home Insurance is underwritten by Covéa Insurance plc (company number: 613259). Registered office: A&B Mills, Dean Clough, Halifax, HX3 5AX. Registered in England and Wales.
ARAG - our Legal Expenses cover
ARAG plc is authorised and regulated by the Financial Conduct Authority (FRN452369). Registered in England and Wales. Company Number 02585818.
ARAG Legal Expenses Insurance Company Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority (FRN202106) and the Prudential Regulation Authority.
Registered in England and Wales. Company Number 103274. Registered Office: Unit 4a, Greenway Court, Bedwas, Caerphilly CF83 8DW.