Terms and conditions

Welcome to our website terms and conditions for use. John Lewis Money is a trading name of John Lewis plc, which is part of the John Lewis Partnership group.

John Lewis Insurance works with a number of reputable third parties to offer you the products and services on this site. The use of this website is subject to the following terms and conditions which you should read carefully.

By using this website you agree to be legally bound by these terms and conditions. If you don’t agree to be bound by these terms and conditions you may not use or access this website. Different terms and conditions will apply to the purchase of the various products and services and these can be found on the relevant providers' websites.

The information, services and products on this website are intended for use by residents of the UK only and are not aimed at or intended for use by residents of any other jurisdiction.

This website is designed to be accessed through its main product home pages and other pages as we decide. If you access the site through individual pages directly, which are not designed for this purpose, you may not see important information which is relevant to a full understanding of the products and services being offered.

Before purchasing any of the products and services, you’ll be referred to certain site pages containing details of the relevant product or service together with important legal or regulatory information, such as the terms and conditions of purchase. These should be read together with the site pages.

We reserve the right to:

Modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification or withdrawal of the website; and/or

Change the terms and conditions from time to time and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the terms and conditions of use of this website (and the websites of the third party service providers referred to above) have been changed. If you do not agree to any change to the terms and conditions then you must immediately stop using the website.

While we have taken all reasonable steps to ensure the accuracy and completeness of the information on this website, we give no warranty and make no representation regarding the accuracy or completeness of the content of this website. Consequently, we accept no liability for any losses or damages (whether direct, indirect, special, consequential or otherwise) arising out of errors or omissions contained in this website. Further, no warranty is given that the website shall be available on an uninterrupted basis, and no liability can be accepted in respect of losses or damages arising out of such unavailability. Also, we accept no liability in respect of losses or damages arising out of changes made to the content of this website by unauthorised third parties.

Access to and use of this website is at the user's own risk and we do not warrant that the use of this website or any material downloaded from it will not cause damage to any property, including but not limited to loss of data or computer virus infection.

Nothing in these terms and conditions shall exclude or limit or restrict our duties and liabilities to you under the Financial Services and Markets Act 2000, or any conduct of business rules which we are bound to comply with. Further, nothing in these terms and conditions shall attempt to exclude liability for death or personal injury, or for fraudulent misrepresentation.

This website contains links to other websites which are hosted and maintained by third parties. We have no control over the content or security of any such site. You link to such websites at your own risk and we make no representations regarding the content of any such website. We cannot be liable for any loss or damage which may arise from the use of such third party websites.

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the terms and conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your registration details and/or your Personal Information.

The terms and conditions of use of this website shall be governed by and construed in accordance with the laws of England and any dispute regarding this website shall be subject to the exclusive jurisdiction of the English courts.

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within the website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

This website contains trademarks belonging to John Lewis Insurance and other companies within the John Lewis Partnership group. No rights are granted in respect of any of the trademarks. If you’re in doubt as to whether an item is a trademark of John Lewis Insurance or a member of the John Lewis Partnership group, please contact the Company Secretary at the address shown above for clarification.

The website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through the website.

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

The contents of this website do not purport to provide any financial, investment or professional advice and nothing on the pages of this website shall be deemed to constitute the provision of financial, investment or other professional advice in any way.

The registered company address of John Lewis plc is 1 Drummond Gate, Pimlico, London SW1V 2QQ.

Company registration number: 233462

Telephone calls may be monitored or recorded with the aim of improving our service to you.

1. These Prize Draw Terms and Conditions (the "Prize Draw Terms”) are an agreement between you and us and apply if you have chosen to enter the Prize Draw between 00:01 on 1st October 2025 and 23:59 on 7th October 2025 (“Promotional Period”). 

2. The “Promoter” is John Lewis plc. In these Offer Terms, “we” or “us” means John Lewis plc, 1 Drummond Gate, Pimlico, London SW1V 2QQ. 

3. The Rugby Football Union is the prize fulfilment organisation and personal data will be shared with them for these purposes only. 

Who Can Enter

4. The Prize Draw is open to residents ages 18 years or over of the United Kingdom excluding Northern Ireland, Employees of the Promoter, its associated companies, agents, third parties or anyone else professionally connected with this Prize Draw are not eligible to enter the Prize Draw

5. Entrants must be UK residents and aged 18 or over. 

6. John Lewis and Waitrose Partners, employees, their immediate families, contractors, agents or any third party, including Rugby Football Union, directly associated with administration of the Prize Draw are excluded from the Prize Draw.

How to Enter

7. To be eligible for the Prize Draw, you must, using your personal Facebook account: 

a) follow England Rugby and John Lewis & Partners on Facebook,

b) ‘like’ the ‘Rugby Ticket Giveaway’ post from John Lewis & Partners which details these entry instructions, dated 1st October 2025 (the “Post”), 

c) comment on the Post, including tag a friend with a valid Facebook account, and

d) include the hashtag #johnlewismoneyrugby in your comment.

8. All actions in 7 need to be completed before 23:59 on 7th October 2025 in order to be valid. 

9. Your use of Facebook to enter this Prize Draw is subject to Facebook’s Terms of Use, applicable both at the time of the competition and draw.  which can be found on the Facebook site. 

10. No responsibility will be accepted by the Promoter for entries that are lost, delayed, mislaid or damaged, regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of any kind. 

11. If you meet the requirements set out in these Prize Draw Terms and complete the actions laid out in 7, you will be eligible for one (1) entry into the prize draw only (the “Prize Draw”).

 The Prize

12. There is only one prize available to be won in this Prize Draw, four tickets (4) for  the following Quilter Nations Series rugby match (the “Rugby Match”):

England vs Australia at Allianz Stadium, Twickenham. 1st November 2025

13. One (1) individual winner will be picked at random to win a set of four tickets to attend the Rugby Match shown above. 

14. Any travel or accommodation that the winners require in order to attend the selected Rugby Match in paragraph 10 will be at their own cost and is not included in the Prize offering. The Promoter will not accept responsibility for accommodation or transport being unavailable.

15. Prize subject to availability, if not available the Promoter reserves the right to change the prize, including a replacement fixture or alternative prize.

16. The Promoter is not responsible for any delays or other such circumstances which may prevent the winners from claiming the Prizes, regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of any kind. 

Winner Selection & Notification 

17. All valid and eligible entries received during the Promotional Period will be entered into the relevant Prize Draw for the England match against Australia on 1 November 2025 at the Allianz Stadium, Twickenham. The winner for the Prize Draw will be picked at random on 8th October 2025. 

18. The winner will be notified by Facebook direct message from John Lewis & Partners 21 days ahead of the Rugby Match. The winner will be required to respond within 48 hours of notification confirming their acceptance of the prize and providing their postal address and phone number. Failure to claim the Prize using the details provided in the direct message will result in the Prize being forfeited. 

19. To access the Prize, winners will require access to a mobile phone to download the Allianz Twickenham App, and will be required to provide the Promoter with their mobile number for this purpose.  The winner’s use of the app will be subject to the Allianz Twickenham App T&Cs which can be found at https://rfu.widen.net/view/pdf/t6pfhw42ho/Ticket-Terms-and-Conditions.pdf?

Data Protection and Publicity

20. By opting in to the Prize Draw, you understand that for the purposes of administering the Prize Draw and the Prize fulfilment, it is necessary for the Promoter to hold and process your personal data.

21. We will treat all of your personal data as confidential and will only collect, store and use your personal information, including Name, Email address, Mobile Number in order to promote and administer the Prize Draw and not for any other purpose without your consent. Entry into this Prize Draw will not change any existing marketing preferences you may have registered with The John Lewis Partnership who owns and operates John Lewis and Waitrose. We will keep all personal information on a secure server and fully comply with all applicable privacy regulations. Please see our Privacy Notice here: https://www.johnlewisfinance.com/privacy

22.   If you are a winner of the Prize Draw, you agree that the Promoter may use your name, surname, Facebook account and county of residence to announce the winner of this Prize Draw and for any other reasonable and related promotional purposes, for no further consideration, unless the winners do not consent to their information being published or being made available. Should a winner opt out of publicity, they may request that their details are only made available under 7.3 to the Advertising Standards Authority (ASA) if requested by the ASA.

23. The winners’ personal details will be kept on file for up to a year in order to meet our regulatory reporting requirements and may be shared with regulators upon their request. Personal information for all other entrants will be held on for as long as is necessary to administer the Prize Draw and then securely destroyed when the Prize has been delivered to the winner.

Limitation of Liability 

24. The Promoter and its associated agencies, companies and distributors will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person's negligence) in connection with this prize draw or accepting or using the prize, except for any liability which cannot be excluded by law (including liability for fraud or death or personal injury arising from negligence) in which case that liability is limited to the minimum allowable by law. Your statutory rights are not affected.

25. The winner and their guest takes part in the Prize at their own risk and to the fullest extent allowed by law; the Promoter accepts no liability with regard to such Prize whatsoever. The Promoter will have no liability in connection with any circumstances outside their control with respect to the Prize. 

General Terms

26.  The Promoter may at its absolute discretion award the Prize to a reserve selected at the same time as the original winner or dispose of the Prize at its discretion without liability to the winner. 

27. There are no charges associated with opting to enter the Prize Draw.

28. No responsibility will be accepted for entries that are delayed, regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of the Promoter of any kind.

29. The Promoter reserves the right to declare the Prize Draw void if it considers it unreasonable that the Prize Draw should proceed, whether due to an administrative error or otherwise. 

30. Those entries not in accordance with the Prize Draw Terms will be void and will entitle the Promoter to exclude the entry from the Prize Draw; any entry containing false, incomplete or misleading information will be void and will entitle the Promoter to exclude the entry from the Prize Draw.

31. If there is any reason to believe that there has been a breach of these Prize Draw Terms or if the Promoter believes that your conduct may be unlawful or otherwise bring the Prize Draw into disrepute, the Promoter may, at its sole discretion, reserve the right to make your entry void and will entitle the Promoter to exclude you from participating in the Prize Draw.

32. The decision of the Promoter regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into regarding the outcome of the Prize Draw.

33. The Promoter reserves the right to suspend, cancel, or amend the Prize Draw where it becomes necessary to do so, with no liability to any entrants or third parties.

34. This Prize Draw and any issues arising out of it shall be governed in accordance with English Law and are subject to the exclusive jurisdiction of the English courts.

1. These Prize Draw Terms and Conditions (the "Prize Draw Terms”) are an agreement between you and us and apply if you have chosen to enter the Prize Draw between 00:01 on 6 October 2025 and 23:59 on 12 October 2025 (“Promotional Period”). 

2. The “Promoter” is John Lewis plc. In these Offer Terms, “we” or “us” means John Lewis plc, 1 Drummond Gate, Pimlico, London SW1V 2QQ. 

3. The Rugby Football Union is the prize fulfilment organisation and personal data will be shared with them for these purposes only. 

Who Can Enter

4. The Prize Draw is open to residents ages 18 years or over of the United Kingdom excluding Northern Ireland, Employees of the Promoter, its associated companies, agents, third parties or anyone else professionally connected with this Prize Draw are not eligible to enter the Prize Draw

5. Entrants must be UK residents and aged 18 or over. 

6. John Lewis and Waitrose Partners, employees, their immediate families, contractors, agents or any third party, including Rugby Football Union, directly associated with administration of the Prize Draw are excluded from the Prize Draw.

How to Enter

7. To be eligible for the Prize Draw, you must, using your personal Facebook account: 

a) follow England Rugby and John Lewis & Partners on Facebook,

b) ‘like’ the ‘Rugby Ticket Giveaway’ post from John Lewis & Partners which details these entry instructions, dated 6 October 2025 (the “Post”), 

c) comment on the Post, including tag a friend with a valid Facebook account, and

d) include the hashtag #johnlewismoneyrugby in your comment.

8. All actions in 7 need to be completed before 23:59 on 12 October 2025 in order to be valid. 

9. Your use of Facebook to enter this Prize Draw is subject to Facebook’s Terms of Use, applicable both at the time of the competition and draw.  which can be found on the Facebook site. 

10. No responsibility will be accepted by the Promoter for entries that are lost, delayed, mislaid or damaged, regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of any kind. 

11. If you meet the requirements set out in these Prize Draw Terms and complete the actions laid out in 7, you will be eligible for one (1) entry into the prize draw only (the “Prize Draw”).

 The Prize

12. There is only one prize available to be won in this Prize Draw, four tickets (4) for  the following Quilter Nations Series rugby match (the “Rugby Match”):

England vs Fiji at Allianz Stadium, Twickenham. 8th November 2025

13. One (1) individual winner will be picked at random to win a set of four tickets to attend the Rugby Match shown above. 

14. Any travel or accommodation that the winners require in order to attend the selected Rugby Match in paragraph 10 will be at their own cost and is not included in the Prize offering. The Promoter will not accept responsibility for accommodation or transport being unavailable.

15. Prize subject to availability, if not available the Promoter reserves the right to change the prize, including a replacement fixture or alternative prize.

16. The Promoter is not responsible for any delays or other such circumstances which may prevent the winners from claiming the Prizes, regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of any kind. 

Winner Selection & Notification 

17. All valid and eligible entries received during the Promotional Period will be entered into the relevant Prize Draw for the England match against Fiji on 8 November 2025 at the Allianz Stadium, Twickenham. The winner for the Prize Draw will be picked at random on 13 October 2025. 

18. The winner will be notified by Facebook direct message from John Lewis & Partners 21 days ahead of the Rugby Match. The winner will be required to respond within 48 hours of notification confirming their acceptance of the prize and providing their postal address and phone number. Failure to claim the Prize using the details provided in the direct message will result in the Prize being forfeited. 

19. To access the Prize, winners will require access to a mobile phone to download the Allianz Twickenham App, and will be required to provide the Promoter with their mobile number for this purpose.  The winner’s use of the app will be subject to the Allianz Twickenham App T&Cs which can be found at https://rfu.widen.net/view/pdf/t6pfhw42ho/Ticket-Terms-and-Conditions.pdf

Data Protection and Publicity

20. By opting in to the Prize Draw, you understand that for the purposes of administering the Prize Draw and the Prize fulfilment, it is necessary for the Promoter to hold and process your personal data.

21. We will treat all of your personal data as confidential and will only collect, store and use your personal information, including Name, Email address, Mobile Number in order to promote and administer the Prize Draw and not for any other purpose without your consent. Entry into this Prize Draw will not change any existing marketing preferences you may have registered with The John Lewis Partnership who owns and operates John Lewis and Waitrose. We will keep all personal information on a secure server and fully comply with all applicable privacy regulations. Please see our Privacy Notice here: https://www.johnlewisfinance.com/privacy

22.   If you are a winner of the Prize Draw, you agree that the Promoter may use your name, surname, Facebook account and county of residence to announce the winner of this Prize Draw and for any other reasonable and related promotional purposes, for no further consideration, unless the winners do not consent to their information being published or being made available. Should a winner opt out of publicity, they may request that their details are only made available under 7.3 to the Advertising Standards Authority (ASA) if requested by the ASA.

23. The winners’ personal details will be kept on file for up to a year in order to meet our regulatory reporting requirements and may be shared with regulators upon their request. Personal information for all other entrants will be held on for as long as is necessary to administer the Prize Draw and then securely destroyed when the Prize has been delivered to the winner.

Limitation of Liability 

24. The Promoter and its associated agencies, companies and distributors will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person's negligence) in connection with this prize draw or accepting or using the prize, except for any liability which cannot be excluded by law (including liability for fraud or death or personal injury arising from negligence) in which case that liability is limited to the minimum allowable by law. Your statutory rights are not affected.

25. The winner and their guest takes part in the Prize at their own risk and to the fullest extent allowed by law; the Promoter accepts no liability with regard to such Prize whatsoever. The Promoter will have no liability in connection with any circumstances outside their control with respect to the Prize. 

General Terms

26.  The Promoter may at its absolute discretion award the Prize to a reserve selected at the same time as the original winner or dispose of the Prize at its discretion without liability to the winner. 

27. There are no charges associated with opting to enter the Prize Draw.

28. No responsibility will be accepted for entries that are delayed, regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of the Promoter of any kind.

29. The Promoter reserves the right to declare the Prize Draw void if it considers it unreasonable that the Prize Draw should proceed, whether due to an administrative error or otherwise. 

30. Those entries not in accordance with the Prize Draw Terms will be void and will entitle the Promoter to exclude the entry from the Prize Draw; any entry containing false, incomplete or misleading information will be void and will entitle the Promoter to exclude the entry from the Prize Draw.

31. If there is any reason to believe that there has been a breach of these Prize Draw Terms or if the Promoter believes that your conduct may be unlawful or otherwise bring the Prize Draw into disrepute, the Promoter may, at its sole discretion, reserve the right to make your entry void and will entitle the Promoter to exclude you from participating in the Prize Draw.

32. The decision of the Promoter regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into regarding the outcome of the Prize Draw.

33. The Promoter reserves the right to suspend, cancel, or amend the Prize Draw where it becomes necessary to do so, with no liability to any entrants or third parties.

34. This Prize Draw and any issues arising out of it shall be governed in accordance with English Law and are subject to the exclusive jurisdiction of the English courts.

1. These Prize Draw Terms and Conditions (the "Prize Draw Terms”) are an agreement between you and us and apply if you have chosen to enter the Prize Draw between 00:01 on 13 October 2025 and 23:59 on 19 October 2025 (“Promotional Period”). 

2. The “Promoter” is John Lewis plc. In these Offer Terms, “we” or “us” means John Lewis plc, 1 Drummond Gate, Pimlico, London SW1V 2QQ. 

3. The Rugby Football Union is the prize fulfilment organisation and personal data will be shared with them for these purposes only. 

Who Can Enter

4. The Prize Draw is open to residents ages 18 years or over of the United Kingdom excluding Northern Ireland, Employees of the Promoter, its associated companies, agents, third parties or anyone else professionally connected with this Prize Draw are not eligible to enter the Prize Draw.

5. Entrants must be UK residents and aged 18 or over. 

6. John Lewis and Waitrose Partners, employees, their immediate families, contractors, agents or any third party, including Rugby Football Union, directly associated with administration of the Prize Draw are excluded from the Prize Draw.

How to Enter

7. To be eligible for the Prize Draw, you must, using your personal Facebook account: 

a) follow England Rugby and John Lewis & Partners on Facebook,

b) ‘like’ the ‘Rugby Ticket Giveaway’ post from John Lewis & Partners which details these entry instructions, dated 13 October 2025 (the “Post”), 

c) comment on the Post, including tag a friend with a valid Facebook account, and

d) include the hashtag #johnlewismoneyrugby in your comment.

8. All actions in 7 need to be completed before 23:59 on 19 October 2025 in order to be valid. 

9. Your use of Facebook to enter this Prize Draw is subject to Facebook’s Terms of Use, applicable both at the time of the competition and draw.  which can be found on the Facebook site. 

10. No responsibility will be accepted by the Promoter for entries that are lost, delayed, mislaid or damaged, regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of any kind. 

11. If you meet the requirements set out in these Prize Draw Terms and complete the actions laid out in 7, you will be eligible for one (1) entry into the prize draw only (the “Prize Draw”).

The Prize

12. There is only one prize available to be won in this Prize Draw, four tickets (4) for the following Quilter Nations Series rugby match (the “Rugby Match”):

England vs New Zealand at Allianz Stadium, Twickenham. 15th November 2025

13. One (1) individual winner will be picked at random to win a set of four tickets to attend the Rugby Match shown above. 

14. Any travel or accommodation that the winners require in order to attend the selected Rugby Match in paragraph 10 will be at their own cost and is not included in the Prize offering. The Promoter will not accept responsibility for accommodation or transport being unavailable.

15. Prize subject to availability, if not available the Promoter reserves the right to change the prize, including a replacement fixture or alternative prize.

16. The Promoter is not responsible for any delays or other such circumstances which may prevent the winners from claiming the Prizes, regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of any kind. 

Winner Selection & Notification 

17. All valid and eligible entries received during the Promotional Period will be entered into the relevant Prize Draw for the England match against New Zealand on 15 November 2025 at the Allianz Stadium, Twickenham. The winner for the Prize Draw will be picked at random on 20 October 2025. 

18. The winner will be notified by Facebook direct message from John Lewis & Partners 21 days ahead of the Rugby Match. The winner will be required to respond within 48 hours of notification confirming their acceptance of the prize and providing their postal address and phone number. Failure to claim the Prize using the details provided in the direct message will result in the Prize being forfeited. 

19. To access the Prize, winners will require access to a mobile phone to download the Allianz Twickenham App, and will be required to provide the Promoter with their mobile number for this purpose.  The winner’s use of the app will be subject to the Allianz Twickenham App T&Cs which can be found at https://rfu.widen.net/view/pdf/t6pfhw42ho/Ticket-Terms-and-Conditions.pdf

Data Protection and Publicity

20. By opting in to the Prize Draw, you understand that for the purposes of administering the Prize Draw and the Prize fulfilment, it is necessary for the Promoter to hold and process your personal data.

21. We will treat all of your personal data as confidential and will only collect, store and use your personal information, including Name, Email address, Mobile Number in order to promote and administer the Prize Draw and not for any other purpose without your consent. Entry into this Prize Draw will not change any existing marketing preferences you may have registered with The John Lewis Partnership who owns and operates John Lewis and Waitrose. We will keep all personal information on a secure server and fully comply with all applicable privacy regulations. Please see our Privacy Notice here: https://www.johnlewisfinance.com/privacy

22.   If you are a winner of the Prize Draw, you agree that the Promoter may use your name, surname, Facebook account and county of residence to announce the winner of this Prize Draw and for any other reasonable and related promotional purposes, for no further consideration, unless the winners do not consent to their information being published or being made available. Should a winner opt out of publicity, they may request that their details are only made available under 7.3 to the Advertising Standards Authority (ASA) if requested by the ASA.

23. The winners’ personal details will be kept on file for up to a year in order to meet our regulatory reporting requirements and may be shared with regulators upon their request. Personal information for all other entrants will be held on for as long as is necessary to administer the Prize Draw and then securely destroyed when the Prize has been delivered to the winner.

Limitation of Liability 

24. The Promoter and its associated agencies, companies and distributors will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person's negligence) in connection with this prize draw or accepting or using the prize, except for any liability which cannot be excluded by law (including liability for fraud or death or personal injury arising from negligence) in which case that liability is limited to the minimum allowable by law. Your statutory rights are not affected.

25. The winner and their guest takes part in the Prize at their own risk and to the fullest extent allowed by law; the Promoter accepts no liability with regard to such Prize whatsoever. The Promoter will have no liability in connection with any circumstances outside their control with respect to the Prize. 

General Terms

26.  The Promoter may at its absolute discretion award the Prize to a reserve selected at the same time as the original winner or dispose of the Prize at its discretion without liability to the winner. 

27. There are no charges associated with opting to enter the Prize Draw.

28. No responsibility will be accepted for entries that are delayed, regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of the Promoter of any kind.

29. The Promoter reserves the right to declare the Prize Draw void if it considers it unreasonable that the Prize Draw should proceed, whether due to an administrative error or otherwise. 

30. Those entries not in accordance with the Prize Draw Terms will be void and will entitle the Promoter to exclude the entry from the Prize Draw; any entry containing false, incomplete or misleading information will be void and will entitle the Promoter to exclude the entry from the Prize Draw.

31. If there is any reason to believe that there has been a breach of these Prize Draw Terms or if the Promoter believes that your conduct may be unlawful or otherwise bring the Prize Draw into disrepute, the Promoter may, at its sole discretion, reserve the right to make your entry void and will entitle the Promoter to exclude you from participating in the Prize Draw.

32. The decision of the Promoter regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into regarding the outcome of the Prize Draw.

33. The Promoter reserves the right to suspend, cancel, or amend the Prize Draw where it becomes necessary to do so, with no liability to any entrants or third parties.

34. This Prize Draw and any issues arising out of it shall be governed in accordance with English Law and are subject to the exclusive jurisdiction of the English courts.

1. These Prize Draw Terms and Conditions (the "Prize Draw Terms”) are an agreement between you and us and apply if you have chosen to enter the Prize Draw between 00:01 on 20 October 2025 and 23:59 on 26 October 2025 (“Promotional Period”). 

2. The “Promoter” is John Lewis plc. In these Offer Terms, “we” or “us” means John Lewis plc, 1 Drummond Gate, Pimlico, London SW1V 2QQ. 

3. The Rugby Football Union is the prize fulfilment organisation and personal data will be shared with them for these purposes only. 

Who Can Enter

4. The Prize Draw is open to residents ages 18 years or over of the United Kingdom excluding Northern Ireland, Employees of the Promoter, its associated companies, agents, third parties or anyone else professionally connected with this Prize Draw are not eligible to enter the Prize Draw.

5. Entrants must be UK residents and aged 18 or over. 

6. John Lewis and Waitrose Partners, employees, their immediate families, contractors, agents or any third party, including Rugby Football Union, directly associated with administration of the Prize Draw are excluded from the Prize Draw.

How to Enter

7. To be eligible for the Prize Draw, you must, using your personal Facebook account: 

a) follow John Lewis & Partners on Facebook,

b) ‘like’ the ‘Rugby Ticket Giveaway’ post from John Lewis & Partners  which details these entry instructions, dated 20 October 2025 (the “Post”),

c) comment on the Post,

d) include the correct number of rugby balls hidden within the Post in your comment, and

e) include the hashtag #johnlewismoneyrugby in your comment.

8. All actions in 7 need to be completed before 23:59 on 26 October 2025 in order to be valid. 

9. Your use of Facebook to enter this Prize Draw is subject to Facebook’s  Terms of Use, applicable both at the time of the competition and draw.  which can be found on the Facebook site.

10. No responsibility will be accepted by the Promoter for entries that are lost, delayed, mislaid or damaged, regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of any kind. 

11. If you meet the requirements set out in these Prize Draw Terms and complete the actions laid out in 7, you will be eligible for one (1) entry into the prize draw only (the “Prize Draw”).

The Prize

12. There is only one prize available to be won in this Prize Draw, four tickets (4) for the following Quilter Nations Series rugby match (the “Rugby Match”):

England vs Argentina at Allianz Stadium, Twickenham. 23rd November 2025

13. One (1) individual winner will be picked at random to win a set of four tickets to attend the Rugby Match shown above. 

14. Any travel or accommodation that the winners require in order to attend the selected Rugby Match in paragraph 10 will be at their own cost and is not included in the Prize offering. The Promoter will not accept responsibility for accommodation or transport being unavailable.

15. Prize subject to availability, if not available the Promoter reserves the right to change the prize, including a replacement fixture or alternative prize.

16. The Promoter is not responsible for any delays or other such circumstances which may prevent the winners from claiming the Prizes, regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of any kind. 

Winner Selection & Notification 

17. All valid and eligible entries received during the Promotional Period will be entered into the relevant Prize Draw for the England match against Argentina on 23 November 2025 at the Allianz Stadium, Twickenham. The winner for the Prize Draw will be picked at random on 27 October 2025. 

18. The winner will be notified by Facebook  direct message from John Lewis & Partners  21 days ahead of the Rugby Match. The winner will be required to respond within 48 hours of notification confirming their acceptance of the prize and providing their postal address and phone number. Failure to claim the Prize using the details provided in the direct message will result in the Prize being forfeited. 

19. To access the Prize, winners will require access to a mobile phone to download the Allianz Twickenham App, and will be required to provide the Promoter with their mobile number for this purpose.  The winner’s use of the app will be subject to the Allianz Twickenham App T&Cs which can be found at https://rfu.widen.net/view/pdf/t6pfhw42ho/Ticket-Terms-and-Conditions.pdf

Data Protection and Publicity

20. By opting in to the Prize Draw, you understand that for the purposes of administering the Prize Draw and the Prize fulfilment, it is necessary for the Promoter to hold and process your personal data.

21. We will treat all of your personal data as confidential and will only collect, store and use your personal information, including Name, Email address, Mobile Number in order to promote and administer the Prize Draw and not for any other purpose without your consent. Entry into this Prize Draw will not change any existing marketing preferences you may have registered with The John Lewis Partnership who owns and operates John Lewis and Waitrose. We will keep all personal information on a secure server and fully comply with all applicable privacy regulations. Please see our Privacy Notice here: https://www.johnlewisfinance.com/privacy

22.   If you are a winner of the Prize Draw, you agree that the Promoter may use your name, surname, Facebook account and county of residence to announce the winner of this Prize Draw and for any other reasonable and related promotional purposes, for no further consideration, unless the winners do not consent to their information being published or being made available. Should a winner opt out of publicity, they may request that their details are only made available under 7.3 to the Advertising Standards Authority (ASA) if requested by the ASA.

23. The winners’ personal details will be kept on file for up to a year in order to meet our regulatory reporting requirements and may be shared with regulators upon their request. Personal information for all other entrants will be held on for as long as is necessary to administer the Prize Draw and then securely destroyed when the Prize has been delivered to the winner.

Limitation of Liability 

24. The Promoter and its associated agencies, companies and distributors will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person's negligence) in connection with this prize draw or accepting or using the prize, except for any liability which cannot be excluded by law (including liability for fraud or death or personal injury arising from negligence) in which case that liability is limited to the minimum allowable by law. Your statutory rights are not affected.

25. The winner and their guest takes part in the Prize at their own risk and to the fullest extent allowed by law; the Promoter accepts no liability with regard to such Prize whatsoever. The Promoter will have no liability in connection with any circumstances outside their control with respect to the Prize. 

General Terms

26.  The Promoter may at its absolute discretion award the Prize to a reserve selected at the same time as the original winner or dispose of the Prize at its discretion without liability to the winner. 

27. There are no charges associated with opting to enter the Prize Draw.

28. No responsibility will be accepted for entries that are delayed, regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of the Promoter of any kind.

29. The Promoter reserves the right to declare the Prize Draw void if it considers it unreasonable that the Prize Draw should proceed, whether due to an administrative error or otherwise. 

30. Those entries not in accordance with the Prize Draw Terms will be void and will entitle the Promoter to exclude the entry from the Prize Draw; any entry containing false, incomplete or misleading information will be void and will entitle the Promoter to exclude the entry from the Prize Draw.

31. If there is any reason to believe that there has been a breach of these Prize Draw Terms or if the Promoter believes that your conduct may be unlawful or otherwise bring the Prize Draw into disrepute, the Promoter may, at its sole discretion, reserve the right to make your entry void and will entitle the Promoter to exclude you from participating in the Prize Draw.

32. The decision of the Promoter regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into regarding the outcome of the Prize Draw.

33. The Promoter reserves the right to suspend, cancel, or amend the Prize Draw where it becomes necessary to do so, with no liability to any entrants or third parties.

34. This Prize Draw and any issues arising out of it shall be governed in accordance with English Law and are subject to the exclusive jurisdiction of the English courts.