1. The Double Points offer only applies to Partnership Card transactions through John Lewis Insurance from 00:01 on 1 March 2018 until 23:59 on 31 December 2019. The Double Points offer excludes John Lewis and Waitrose in-store and online transactions.
2. You will earn double points (2 points for every £1 you spend) everywhere you would normally earn 1 point for every £1, including: John Lewis Insurance, which covers new business and renewals for Home, Specialist Home, Car, Pet, Wedding, Travel and Event Insurance.
3. Promotional points will be added to your Partnership Card account balance within 45 days of you purchasing our Insurance.
4. If you feel the correct points have not been added to your account, please contact Partnership Card Customer Services on 0345 300 3833. Calls may be monitored and/or recorded for security and service improvements.
5. This offer cannot be used with any other Partnership Card offer.
6. The Promoter is John Lewis plc, 171 Victoria Street, London, SW1E 5NN.
We know your heart and soul go into making sure your wedding is just the way you want it, that’s why we’ve taken extra care to craft insurance that puts you and your plans first. With six levels of cover, no matter what happens on your big day we could ensure everything ends happily ever after.
“
Easy to buy, good cover and reasonably priced.
Robin, London
Rated 1 out of
5 by
Doris from
AppallingI bought the wedding insurance online, at the payment part it said something like payment error, i thought ahh thats annoying ill pay again on my work computer tomorrow....then i noticed that the £60 had been taken from my account so i didnt purchase again, i didn’t receive a confirmation email at all, i havn’t even got my policy documents! I rang a couple of days after i purchased and a lady said id get the docs emailed to me within 7 days, i think its been about 2 months now, absolutely awful services
Date published: 2019-08-07
Rated 1 out of
5 by
Andrew from
No info sent to meI bought the insurance about 9 days ago they sent me a link for creating an account but the link doesn’t work so I rang up and the said they will email the insurance stuff over it will take 24 hours. 5 days later still not heard anything
Date published: 2019-08-07
Rated 5 out of
5 by
Beck from
Very comprehensiveI chose John Lewis for wedding insurance after reading some horror stories about other firms not paying out. I chose it mostly because the supplier failure can be a failure to meet the terms of the contract, not just a financial failure, as this seems the more likely scenario.
Applying online was very straight forward. There were some glitches when trying to create an account as there seemed to be site maintenance but this didn't affect getting the insurance and I was able to access my account after the maintenance was done.
I've not made a claim - and hopefully won't have to - but so far my experience has been very positive.
Date published: 2019-08-07
Rated 2 out of
5 by
Anne from
Insurance purchasing reviewI can’t yet comment on the product as thankfully I haven’t had to use it. However, your website is DIRE. It crashed twice, took my payment but didn’t notify us of having the policy for more than 24 hours and I have yet to be able to access it to ‘create my account’ to see my policy documents.
Date published: 2019-03-27
Rated 4 out of
5 by
PJR1961 from
Simple off the shelf packageI liked that you just needed to chose the level of cover and say where and when the wedding was rather than have to chose from oats of options
Date published: 2018-10-04
Rated 3 out of
5 by
Blivo from
Good coverage, bad websiteI’m happy with the actual insurance, but it was very difficult to purchase due to website problems. Allegedly, there was some maintenance being done on the site, resulting in credit cards not being accepted. Each time I rang to sort this out, I was told it would be working again ‘tomorrow’. After three days it was still not working, so I was offered a call back to do it over the phone - between 0800 and 0830 on the Monday morning; this call finally materialised at about 1630.....by which time I’d finally bought it online.
Date published: 2018-10-04
Rated 5 out of
5 by
Wedding Abroad from
Great InsuranceProvided exactly what I needed for our wedding in Europe. Clear and understable T&Cs. No hidden cost or fees.
Date published: 2018-09-26
Rated 1 out of
5 by
Rob30 from
Awful ExperienceI purchased John Lewis wedding insurance online. A website error duplicated the transaction and gave me two policies, charging my card twice. I identified the error and contacted John Lewis.
Despite JL cancelling the duplicate policy they were unable to give me a refund as they 'could not find' the transaction ID number, it was then 'out of their hands' and with the accounting department - (This is after I had provided my bank statements to give objective proof that they had taken both payments.)
It took around 14 days for the transaction to be 'found' by John Lewis - then they could only give me a refund via cheque - which eventually came after the wedding.
Extremely poor systems in place and not what you would expect from a John Lewis product. The staff were friendly and tried to help with the problem, but could not and were also clearly frustrated with the situation.
From planning advice to a convenient checklist on how to protect your purchases, this helpful guide explains many of the things you need to consider before you buy wedding insurance.
Yes, anything already booked or paid for will be covered from the purchase date of the policy. Please make sure you have written contracts with all suppliers.
Unfortunately not: our Wedding Insurance only covers your wedding and wedding reception. We suggest that you take out a separate Travel Insurance policy to be fully covered for your honeymoon.
You have up to 14 days after receiving your policy documents to change your mind and get a full refund, as long as you haven’t already made a claim and your wedding hasn’t taken place.
If you would like to change your policy just give us a call on 0330 102 2747 if you’d like to add Overseas Wedding Cover, Marquee Cover or upgrade your existing level of wedding cover.
Pay with our credit card to earn points for our rewards
Buy Wedding Insurance from us with our credit card and you’ll earn points towards John Lewis and Waitrose gift vouchers. You can also earn points anywhere Mastercard is accepted.
Terms, conditions, limitations, exclusions and eligibility criteria apply.
John Lewis Finance and John Lewis Insurance are trading names of John Lewis plc. The John Lewis Registered office address is: 171 Victoria Street, London, SW1E 5NN. Registered in England and Wales No. 233462.
John Lewis plc is an appointed representative (Financial Conduct Authority number 416011) of Royal & Sun Alliance Insurance plc. John Lewis Wedding Insurance is underwritten by Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 202323). Calls may be recorded and monitored.
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