If you're happy with your current policy, renewing online couldn't be more simple or secure. We'll offer you our best price, whether online or over the phone.

If you pay annually, simply follow the steps in the section below.

If you've previously paid monthly by Direct Debit, this year the process will be a little different and your policy won’t automatically renew.
 

If you have a Specialist Home Insurance policy, please call us on 0800 916 6880 to renew your policy.

1. TO RENEW ONLINE, YOU'LL NEED:

Policy number (which is at the top of your renewal invitation)

Your postcode

Policyholder’s date of birth

2. CHECK YOUR POLICY DETAILS

Check your renewal invite to make sure that your cover still meets your needs and that all your details are correct. If so, you can renew online.

It’s quick, secure, and can be done any time of day, provided your renewal date is in the next 30 days.

3. If YOU NEED TO MAKE ANY CHANGES

If your circumstances have changed or you'd like to discuss your policy, call us before your renewal date.

0345 608 9001

We're open:
Monday to Friday: 8am - 8pm
Saturday 9am - 5pm
Sunday 10am - 4pm

We set our prices to offer you the best price we can. However, even if you've never had to claim, your premium may have increased.

Defaqto 5 Star Ratings apply to Premier and Specialist Home Insurance only.

"This cover perfectly suits my needs and is with an insurance company that I can trust"

David, London

Renewal FAQs

You should renew your home insurance on or before renewal date of your policy to avoid being potentially uninsured in the event of a claim. John Lewis Home Insurance policies will need to be renewed once a year for you to remain insured with us.

We will send out documents around 28 days in advance of your policy expiring.

 

If you've previously paid monthly by Direct Debit, this year the process will be a little different and your policy won’t automatically renew.

The quickest and easiest way to renew your cover is to renew online.

If you’d like to speak to us about your renewal, please call 0345 608 9001.
 

John Lewis Finance, John Lewis Home Insurance and John Lewis & Partners are all trading names of John Lewis plc. Registered office: 171 Victoria Street, London SW1E 5NN. Registered in England and Wales (Registered Company Number 233462). John Lewis plc is an appointed representative of Munich Re Digital Partners Limited, a company authorised and regulated by the Financial Conduct Authority to carry on insurance distribution activities.

John Lewis Finance, John Lewis Insurance and John Lewis & Partners are all trading names of John Lewis plc. Registered office: 171 Victoria Street, London SW1E 5NN. Registered in England and Wales (Registered Company Number 233462). John Lewis plc is an appointed representative (Financial Conduct Authority no. 416011) of Covea Insurance plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registration no. 202277). John Lewis Specialist Home Insurance is underwritten by Covea Insurance plc. Registered Office: Norman Place, Reading, Berkshire RG1 8DA. Registered in England and Wales (registration no. 613259).

Copyright © John Lewis Partnership
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