Address

John Lewis (2nd floor)
Eldon Square
Newcastle Upon Tyne, NE1 7RR

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Opening times

Monday*            09:30 - 18:00

Tuesday             09:30 - 18:00

Wednesday       09:30 - 18:00

Thursday           09:30 - 20:00

Friday                09:30 - 18:00

 Saturday            09:00 - 18:00

        Sunday**           11:00 - 17:00        

*Bank Holiday Hours: 10:00 to 18:00

**Browsing from 10:30

About our Newcastle Bureau de Change

Off on holiday? If you’re about to travel abroad, pop into our Newcastle John Lewis store to exchange your pounds. Our Bureau de Change is located on the second floor, but feel free to ask a Partner if you need help finding us. We’ll be more than happy to help or answer any questions.

Frequently asked questions

You can find the Bureau rate table here. Please be aware that not all currencies in the rate table will be available in the Newcastle branch. Exchange rates online may vary from those offered in-store.

To find out what specific currencies you can buy or sell at the Bureau, please visit the Newcastle branch to ask one of our Partners.

Yes, you can sell leftover currency at this branch. Please note we only accept notes.

John Lewis Finance and John Lewis & Partners Bureau de Change are both trading names of John Lewis plc. Registered office: 171 Victoria Street, London SW1E 5NN. Registered in England (Registered Company Number 233462). John Lewis plc introduce the panel of carefully chosen providers in Bureau de Change products and services, whom each hold the appropriate licences with the Financial Conduct Authority and HMRC.

Foreign Currency online from both John Lewis Finance and John Lewis & Partners is provided by First Rate Exchange Services Limited registration number 04287490 (Money Service Business licence number MLR-64068), whose registered office is at Great West House, Great West Road, Brentford, West London, TW8 9DF England.

Copyright © John Lewis Partnership
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