
John Lewis Pet Insurance for your Shih Tzu
Choose from six levels of vet-fee cover, up to £12,000
Lifetime cover, when you renew your policy with no break in cover
24/7 access to vetfone™ helpline
John Lewis Pet Insurance is arranged, administrated and underwritten by Pinnacle Insurance Ltd.
Terms, policy limits, exclusions and conditions apply.
Why we love Shih Tzus
Shih Tzus can be an excellent addition to a family with children. They're very adaptable, making them a great fit for owners who live in a flat or don't have access to a large green space.
Favoured among Chinese royalty during the Ming dynasty
Their name translates to “Little Lions” in Mandarin
Originated in Tibet as early as 1000 BC
The oldest Shih Tzu lived to be 23 years old!
Shih Tzu facts
Lifespan | 10+ years |
Average price | £700 |
Size | Small (8 - 11 inches) |
Weight | 4.5 - 7.5kg |
Colours | Black and white, brindle, brindle and white, gold and white, gold brindle, gold brindle and white, gold with black mask, grey and white, solid black, solid gold |
Coat and grooming | Short, coarse fur that requires regular brushing but only needs to be groomed several times a year |
Personality | Affectionate, friendly, loyal, and intelligent |
Exercise frequency | One hour per day |
Lifespan | |
10+ years | |
Average price | |
£700 | |
Size | |
Small (8 - 11 inches) | |
Weight | |
4.5 - 7.5kg | |
Colours | |
Black and white, brindle, brindle and white, gold and white, gold brindle, gold brindle and white, gold with black mask, grey and white, solid black, solid gold | |
Coat and grooming | |
Short, coarse fur that requires regular brushing but only needs to be groomed several times a year | |
Personality | |
Affectionate, friendly, loyal, and intelligent | |
Exercise frequency | |
One hour per day | |
Common health problems for Shih Tzus
Like every other breed, Shih Tzus have their own distinct look, personality. However, they also come with their own set of potential health problems.
We hope that your friend doesn’t experience any of these conditions. But by knowing what health issues might develop, you can catch them early.
This list is not exhaustive, and any concerns you have for your pet's health should always be raised with a vet.
Ear infections
Shih Tzus can suffer from ear infections, which are most commonly caused by allergic disease. This can cause inflammation of the ears, allowing bacteria and/or yeasts to overrun them and cause infections. Swimming can make infections worse, allowing bacteria and yeasts to grow faster.
Signs to look for:
Excessively scratching their ears
Redness around their ears
What to do:
Treating them can be fairly straightforward and is rarely serious if caught early. In most cases, a vet should be able to give you some ear drops or medicine to help treat the infection.
Breathing issues
Shih Tzus have short, flat faces and small windpipes. This can make them susceptible to breathing problems. Serious breathing problems or respiratory distress syndrome can be caused by a defect in the nose or windpipe.
Signs to look for:
Wheezing
Panting heavily
Loud snores
Coughing
What to do:
Speak to your vet if your dog is having difficulty breathing. Depending on the direct cause, a vet may need to perform surgery. However, they may recommend loosening their collar and adjusting their sleeping positions.
They may also recommend avoiding exercise during especially humid or cold weather.
Eye problems
The most common health concern for Shih Tzus you may need to look out for is an issue with their eyes. Because of their shallow sockets, their large eyes are vulnerable to diseases and injuries. Eye problems could be the following:
Pigmentary keratitis: an inflammation in the cornea caused by excessive tears, lack of tears or an inability to blink correctly.
Cataracts: a change in a lens's water or protein balance.
Ocular proptosis: an unfortunate condition where the eyeball becomes dislodged from the socket.
Corneal ulcers: their bulging eyes make them prone to injuries to the surface of the eye, and also to drying out.
Signs to look for:
Irritation
Discolouration
Swollenness
Dry eye
What to do:
If you notice anything unusual with your Shih Tzu’s eyes, take them to the vet. Some cases may be treated with eye drops, oral antibiotics and steroids. However, surgery may also be recommended by a vet, especially in severe cases.
What does John Lewis Pet Insurance include?
Pet Insurance could help if your shih tzu becomes unwell. John Lewis Pet Insurance offers six different vet fee cover levels, ranging from £2,000 - £12,000 per policy year.
Our pet insurance includes:
Lifetime cover
If your pet develops a long-term illness, there’s no limit to how long you can claim for their treatment. As long as you renew and there's no break in cover, you can continue to claim.
24/7 vetfone™ helpline
Have a question about your pet's health or behaviour? Make a video call to the vetfone™ helpline for expert advice. It’s included in your policy, and you can use it as often as you like.
Dental treatment
John Lewis Pet Insurance provides cover for dental conditions, and dental treatment as a result of accidental injury, as long as:
Your dog has a history of annual check-ups — if not annual check-ups, then as recommended by your vet. We would need proof that any advice given has been followed within 6 months
The treatment is to relieve suffering due to illness
The cost of dental treatment is as a result of an accidental injury
Online claims made simple
Choose whether claims payments go directly to you or, if they agree, to your vet — whichever works best.
Treatment foods
If prescribed by your vet, your policy could cover up to 25% of the costs for 6 months maximum per condition (excluding obesity/weight loss).
Complementary therapies
These can be carried out by your vet or by a specialist under your vet’s direction. With John Lewis Pet Insurance, you’re covered for up to £1,500 per policy year. This would be deducted from your annual vet fee limit.
Vet fees - treatment limit per year | Up to chosen vet fee limit |
|---|---|
Lifetime cover1 | Yes |
vetfone™ helpline - 24-hour advice from veterinary nurses | Yes |
Treatment food2 | 25% of the cost for a maximum period of 6 months per condition (excludes obesity/weight loss) |
Complementary treatment - such as physiotherapy2 | Up to £1,500 |
Third party liability (dogs only) | Up to £2m |
Boarding kennel and cattery fees3 | Up to £1,500 |
Dental cover | Up to chosen vet fee limit |
Lost or stolen | Up to £1,500 |
1 As long as you renew your policy with us and there is no break in cover
2 Cover forms part of vet fees
3 Covered if you cannot look after your dog or cat due to personal injury or illness that results in a hospital stay for more than 48 hours
What's not included with John Lewis Pet Insurance?
Treatment for any pre-existing medical conditions
Vet fees following an accident in the first 3 days of your cover start date
Any new illnesses or symptoms that occur in the first 14 days of your cover start date
Pet insurance with six levels of vet fee cover
We understand that every owner’s situation is different. But this shouldn’t affect the quality of care for your pet. You can choose a level of vet fee cover that suits your budget — when you get a quote.
There are six levels of vet fee cover options available under lifetime insurance:
up to £2,000
up to £3,000
up to £5,000
up to £7,500
up to £9,000
up to £12,000
If you’re looking to reduce your premium costs, you can choose an excess fee to pay each time you claim. Choosing a higher excess means you will pay a lower monthly or yearly price, but you will need to pay the higher excess amount if you need to claim for Vet Fees. If you choose a lower excess, you will pay a higher monthly or yearly price, but you will pay the lower excess amount if you need to claim for Vet Fees. You will need to consider if a lower price would benefit you more than having to pay more towards the cost of a claim.
Average treatment costs for Shih Tzus
The price of treatment for unwell Shih Tzus can vary. Factors like the severity of your dog’s condition and the vet you visit can affect the total bill. If you know the amount you may have to make a claim for, it can help you work out the level of pet insurance you could need.
Looking for insurance for your Shih Tzu?
Pet insurance could help if your furry friend were to become unwell. John Lewis Pet Insurance offers six different vet fee cover levels, ranging from £2,000 - £12,000 per policy year.
Common questions about Shih Tzus
Do Shih Tzus shed?
Despite their long flowing hair, adult Shih Tzus are known to shed less than the average dog if they are washed and brushed regularly. However, as puppies, they may start to shed more than usual.
This isn’t a cause for concern, as it’s a normal process when puppies grow and have to change their coats. During this stage, brush their hair once a day and get the hoover ready to vacuum up their strands of hair!
Are Shih Tzus hypoallergenic?
Yes, a Shih Tzu’s hair is considered hypoallergenic, however no dog breed is 100% allergen-free. Read more about it
here.
How long do Shih Tzus live for?
According to the UK Kennel Club, a healthy Shih Tzu can live 10 years or more. However, some may even live longer, as the oldest Shih Tzu made it to age 23!
This article is for promotion or information purposes only. You must not rely on it for advice.
Pet Insurance through John Lewis is subject to eligibility. Terms and conditions apply.
John Lewis Money and John Lewis Finance are trading names of John Lewis plc. Registered office: 1 Drummond Gate, Pimlico, London SW1V 2QQ. Registered in England and Wales (Registered company number: 233462).
John Lewis Plc is an introducer appointed representative of Pinnacle Insurance Ltd which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (register number 110866). Registered Office: 4th Floor, Limelight, Elstree Way, Borehamwood, Hertfordshire, WD6 1JH. John Lewis Pet Insurance is a trading style of and arranged, administered & underwritten by Pinnacle Insurance Ltd. John Lewis Plc and Pinnacle Insurance Ltd are not part of the same corporate group.


