Mobile payments and app
Pay wherever you go. Whether you’re having a quick coffee or making a household purchase, mobile payments are an easy way to shop.
Pay wherever you go
Keep track of your spending and view rewards wherever you are with our easy-to-use mobile app. You can also make secure one-tap payments when you add your Partnership Credit Card to your Apple Wallet or Google Wallet.
It’s an easy and secure way to pay
Quick payments using numerous apps and thousands of locations
Simple and easy setup
Setup is easy
Launch the John Lewis Credit Card app
Open your John Lewis Credit Card app. If you don’t have the app installed yet, you can download it via the App Store.
Add to Apple Wallet
Click ‘add to Apple Wallet’ in your ‘My Card’ tab (in the navigation bar).
Enjoy using Apple Pay
You can use your Apple Pay anywhere you see one of these symbols.
Frequently asked questions
How do I make my Partnership Credit Card the default card in my Apple Wallet?
The first card you add into Wallet is your default card. If you want to change your default card, there are two options:
Go to ‘Settings’, select ‘Wallet & Apple Pay’ and scroll down to set your ‘Default Card’.
In the ‘Wallet’ app select the card you'd like to make the default, and drag it down to the bottom of the screen. Tap 'OK' when prompted.
Can I use Apple Pay abroad?
Yes. All retailers who accept contactless payments will accept Apple Pay whether they're in the UK or overseas. If you use Apple Pay to pay with your Partnership Credit Card overseas, then you’ll incur the standard non-sterling transaction fee of 2.75% on purchases*. You may also incur charges from your mobile service provider for using Apple Pay overseas.
*From 3 November 2025, this fee will increase to 2.95% of the transaction value and added to the account with the transaction.
What if I lose my device or card?
Please use your Online Account Manager or your John Lewis Credit Card app immediately where you can report it and we'll issue a replacement.
Alternatively, you can contact the Lost and Stolen Card Helpline.
If you lose your phone, you can use Apple’s 'Find My iPhone' app or go to icloud.com/find to disable your Apple Pay app remotely with the 'Remote Wipe' option. Because none of your personal or card information is stored on the device, it remains safe and secure.
Launch the John Lewis Credit Card app
Open your John Lewis Credit Card app. If you don’t have the app installed yet, you can download it via the App Store.
Set up Google Pay
Click ‘add to Google Pay’ in your ‘My Card’ tab (in the navigation bar).
Enjoy using Google Pay
You can use your Google Pay anywhere you see one of these symbols.
Frequently asked questions
How do I make my Partnership Credit Card the default card in my Google Wallet™ app?
The first card you set up with Google Pay is set as your default card in Google Wallet.
To change your default card, open the Google Wallet app and select your Partnership Credit Card which is displayed as an image of your card, then scroll down and select 'SET AS DEFAULT CARD'.
Can I use Google Pay abroad?
Yes. All retailers who accept contactless payments will accept Google Pay whether they're in the UK or overseas.
If you use Google Pay to pay with your Partnership Credit Card overseas then you’ll incur the standard non-sterling transaction fee of 2.75% on purchases*. You may also incur charges from your mobile service provider for using Google Pay overseas.
*From 3 November 2025, this fee will increase to 2.95% of the transaction value and added to the account with the transaction.
What if I lose my device or card?
Please use your Online Account Manager or your John Lewis Credit Card app immediately where you can report it and we'll issue a replacement.
Alternatively, you can contact the Lost and Stolen Card Helpline.
A secure way to pay
Your card and personal information will always remain private.
Your Partnership Credit Card number isn’t stored on your device or on Apple servers.
Your Partnership Credit Card number is never shared with the person or retailer you’re paying - a unique, encrypted account number is used instead.
Your payment information is protected with multiple layers of security.
Need help with your new Partnership Credit Card?
If you need any support with your new Partnership Credit Card please get in touch or take a look at our full list of FAQs.
John Lewis plc is a credit broker, not a lender, introducing the Partnership Credit Card under exclusive arrangements with the lender NewDay Ltd.
John Lewis Money and John Lewis Finance are trading names of John Lewis plc. Registered office: 1 Drummond Gate, Pimlico, London SW1V 2QQ. Registered in England and Wales (company number: 233462). Authorised and regulated by the Financial Conduct Authority (firm reference number: 724309).
Credit is provided by NewDay Ltd. Registered in England and Wales (company number: 7297722). Registered office: 7 Handyside Street, London, N1C 4DA. NewDay Ltd is authorised and regulated by the Financial Conduct Authority (firm reference number: 690292) and is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 (firm reference number: 555318) for the provision of payment services.
Apple, the Apple logo, Apple Pay, Apple Watch, iPad, iPhone, iTunes, Mac, Safari and Touch ID are trademarks of Apple Inc., registered in the US and other countries. iPad Pro is a trademark of Apple Inc.
Android™, Google Pay™, Google Wallet™ and Google Play are trademarks of Google LLC.