Travel Money

You can exchange currency from any of our Bureaux de Change in John Lewis. You can also order online with next working day home delivery, or click and collect from your nearest Waitrose and John Lewis. 

Exchange rates in our shops may vary from those offered online.

Yes, your order will be delivered by Royal Mail Special Delivery Guaranteed™ service and will need to be signed for by either you or someone else at your address.

Click and collect allows you to order online and collect your travel money from any Waitrose or John Lewis store.

Simply select the click and collect option when placing your online order. We’ll send you a collection date in your confirmation email, as well as a reminder email and text message when your order is ready to be collected. Your order will be held for seven days from the collection date.

Your travel money order can be collected from the customer information point at any time during the opening hours of the store.

It’s helpful to know what currency you’ll need when travelling abroad before you get there. This ensures you can jump right into the fun when you arrive. For guidance on what currency you might need for your destination, you can ask one of our partners at the Bureau de Change desk or check our rate table.

We sell over 50 types of currency online and up to 30 in our Bureaux de Change. To find out if we stock the currency you need online, you can check the list on our rate table. For in-store exchanges, please visit your nearest John Lewis Bureau de Change to ask one of our Partners, or call 0330 123 3396 to ask a member of our customer service team.

Currencies in-store will be subject to availability.

Withdrawing holiday money abroad is great in an emergency, but you can’t guarantee the currency exchange rate will be the same as it was when you left home. When using a card abroad, you might be subject to ATM fees. By exchanging currency with John Lewis before you go, you can be safe in the knowledge that you’ll get a great rate and you won’t be paying any commission.

Yes, you can absolutely use a credit card to buy your travel money. It’s important to know that while we do not charge you extra to pay by credit card, some card issuers charge additional fees for foreign currency exchange payments. Make sure to check with your bank first before purchasing travel money.

The amount of travel money you need to take on holiday depends on what kind of trip you’re taking, but it’s always smart to have a budget so you know what to expect. No matter how big or small your budget you should take multiple ways to pay with you, to keep you safe in every scenario. This could be cash, debit/credit cards or prepaid travel cards. If you end up with leftover foreign currency at the end of your trip, we’re happy to buy it back from you at a competitive rate.

Finding your closest Bureau has never been easier with our Bureau de Change locator. You just need to type in your postcode and check out your options.

If you’re tight for time, you can also order online and collect your travel money from a John Lewis or Waitrose, or even have it delivered to your home by the next working day.