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Personal Loan
Service update
We’re no longer accepting new applications for a new Personal Loan.
Please note that from 27 June you won’t be able to log in to your account from this website.
Your Personal Loan with John Lewis Financial Services Limited (a subsidiary of HSBC UK Bank plc) will transfer to HSBC UK Bank plc, who will send you more information about this change and the new way to log in.
If you’re an existing Personal Loan customer, your account and terms and conditions are unaffected. However we’re no longer offering new Personal Loans or an Additional Funds Loan.
We’ll continue to support you with your Personal Loan account and you can manage your account online. You can also contact us on 0345 266 1390 (lines are open 8am to 8pm, seven days a week) for all your queries including if you’re experiencing difficulties making repayments to your existing Personal Loan account.
Helping you feel in control
Life isn’t always predictable, so we offer fair and flexible options that put your needs first.
Payment holidays
You might want to free up some extra money once a year, so we give you the chance to take an annual payment holiday.**
No hidden fees
We won’t charge you for making an additional repayment or for settling your balance a little earlier than we first agreed.
Our Partner
HSBC UK Bank plc is our trusted partner in providing Personal Loans from John Lewis Finance.
**If you choose to take an annual repayment holiday, you’ll pay more interest overall.
John Lewis plc trading as John Lewis Finance, 171 Victoria Street, London SW1E 5NN acts as a credit broker (authorised and regulated by the Financial Conduct Authority, Financial Services Register number 724309) and not as a lender. Credit for John Lewis Personal Loans is provided under exclusive arrangements with the lender John Lewis Financial Services Limited (a subsidiary of HSBC UK Bank plc), authorised and regulated by the Financial Conduct Authority (Financial Services Register number 715060) including for the provision of payment services (ref: 542750).
‘John Lewis Personal Loans’, ‘John Lewis Finance’ and other terms including ‘John Lewis’ are John Lewis Partnership brands and John Lewis Financial Services Limited uses them under licence from the John Lewis Partnership
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