We've made it easier to 
manage your account 

We've been working on new ways to make using the Partnership Card easier. So we’re delighted to announce some exciting features. Your new online account now allows you to:


Track your points balance

Set up a payment-due text alert

Add additional cardholder(s) to your account

Send secure messages to our customer service advisers

Choose your own username


Other new 

On your 

Now it's easier to check your card balance, points and transactions on the go.

Learn more


From October, all replacement cards will come with contactless technology.

Learn more


Set up and receive a simple text to remind yourself when your payment is due.


John Lewis Financial Services Limited (a subsidiary of HSBC Bank plc), registered in England under Company Number 4645530. Registered office: 8 Canada Square, London E14 5HQ. Authorised and regulated by the Financial Conduct Authority under the Financial Services and Markets Act 2000 (Financial Services Register no 715060), and under the Payment Services Regulations 2009 (Payment Services Register no 542750) for the provision of payment services. 'Partnership Card', 'John Lewis Finance' and other terms including 'John Lewis' are John Lewis Partnership brands and John Lewis Financial Services Limited uses them under licence from the John Lewis Partnership.

Copyright © John Lewis Partnership
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