Now you can manage your account on the move with our new app

With the Partnership Card mobile app, you can securely:

View your balance and available credit

View your recent transactions

Set up a payment alert

Make a payment to your account

And more, all from your mobile.


Quick balance

Check the essentials at a glance: your current balance, your available credit, your minimum payment and the date it is due.


Points and statements

You can view statements as far back as 12 months, as well as keeping tabs on your current points balance.



Make a payment to your account with your debit card via the app. You can also set up text alerts to inform you when a payment is due to help you manage your account.


Add overseas travel

When you’re heading on holiday, there’s no need to call up and let us know. Simply add your overseas travel plans straight into the app.

Download the Partnership Card app

The app is available to download for iOS or AndroidTM, so you can get started right away.

When setting up the app, be sure to add the same mobile number linked to your Partnership Card account. If you have an online account, you can log in to update your contact details. Otherwise, simply give us a call.

Android users

Apple users


The Partnership Card app is a free mobile app for UK Partnership Card customers.

Download it now to manage your account your way and:

  • View your balances, available credit limit & points
  • Make payments to your Partnership Card account with your debit card
  • See your transactions over the last 12 months by statement period (including recent transactions)
  • Set up and amend your payment due text alert
  • Tell us you are going overseas
  • Send and receive secure messages


To register you must be the primary cardholder on the Partnership Card account.

Once installed, you will need:

  • Your Partnership Card
  • Your date of birth
  • The UK mobile number registered to your account
  • The UK postcode or BFPO number/ postcode, registered to your account

The mobile number and postcode must match our records, so if you've recently moved address or changed your mobile number then you'll need to contact us to update these details before proceeding.

Please visit your relevant app store and search for ‘‘Partnership Card’’ for an up-to-date list of phones and operating systems that are supported by the Partnership Card app.

Currently, the Partnership Card app is configured for use on mobile phone devices, and therefore it may not be fully compatible with tablet devices.

Apple, the Apple logo, Apple Pay, Apple Watch, iPad, iPhone, iTunes, Mac, Safari and Touch ID are trademarks of Apple Inc., registered in the US and other countries. iPad Pro is a trademark of Apple Inc.

Applicants for the Partnership Card must be UK residents (excluding the Channel Islands), aged 18 or over and have a personal income of more than £6,750 a year. Credit subject to status. Full terms and conditions for the Partnership Card can be found at

John Lewis Financial Services Limited (a subsidiary of HSBC Bank plc), registered in England under Company Number 4645530. Registered office: 8 Canada Square, London E14 5HQ. Authorised and regulated by the Financial Conduct Authority under the Financial Services and Markets Act 2000 (Financial Services Register no 715060), and under the Payment Services Regulations 2009 (Payment Services Register no 542750) for the provision of payment services. 'Partnership Card', 'John Lewis Finance' and other terms including 'John Lewis' are John Lewis Partnership brands and John Lewis Financial Services Limited uses them under licence from the John Lewis Partnership.

AC44076. AC45126.

Copyright © John Lewis Partnership
Back to top