Wedding Level 1 Policy is rated 4.0 out of 5 by 144.
Rated 2 out of 5 by from Countless spelling errors in names Countless spelling errors after spelling names out. Spent a lot of time on phone trying to rectify and still sent documents out in error. John Lewis website a total nightmare freezing and amount of time listening to automated information a ridiculous amount of time
Date published: 2019-12-30
Rated 4 out of 5 by from Easy to complete application on-line Bought wedding Insurance for daughters forthcoming wedding. Easy to select the right product and complete the on-line application. Quick and efficient provision of confirmation e-mail, access to on-line account and copies of documents (which also arrived promptly in the post). Let's hope we don't need it thought!
Date published: 2019-11-28
Rated 5 out of 5 by from Good Coverage and Easy To Book As someone who works in the wedding industry I cannot recommend insurance enough!
Date published: 2019-11-28
Rated 5 out of 5 by from The only wedding insurance policy I would trust After looking through so many policy wordings trying to find the best/right cover for our big day, I found John Lewis to have the best cover when looking at what was actually covered, the conditions and exclusions. I know if I need to claim I won’t be let down.
Date published: 2019-11-23
Rated 1 out of 5 by from Bad start There was an error whilst purchasing the insurance online and after realising I had paid but had no confirmation I contacted John Lewis. The support on the phone was very good and helpful but follow up emails afterwards were poor. I had to provide the same details again over email and keep chasing a resolution and updates. I've been given an updated policy number now but no official confirmation email.
Date published: 2019-11-23
Rated 5 out of 5 by from Great wedding insurance I organised wedding insurance through John Lewis and the simplicity and ease of sorting it was perfect. The website was very clear on what was on offer
Date published: 2019-10-17
Rated 5 out of 5 by from Excellent customer service I bought insurance for our wedding last month (better safe than sorry). I was a little overwhelmed having to read through bespoke policies and really appreciated having someone on the phone to ask questions. She was most friendly and honest, which made the experience much less stressful.
Date published: 2019-09-11
Rated 4 out of 5 by from Covered what I needed After comparing many insurers, I found this covered all I needed, for the least money. However, I felt that as my wedding fell in the middle of your price range, I chose the one above, rather than the one below. As it jumped up by £20 for each £5000, I felt it I would have liked the choice of of going up £10, per every £2,500 spent on my wedding. But still, it was cheaper than others, for the cover I need. Hopefully, I won't need to claim, and everything runs like clockwork!
Date published: 2019-09-11
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John Lewis Finance and John Lewis Insurance are trading names of John Lewis plc. The John Lewis Registered office address is: 171 Victoria Street, London, SW1E 5NN. Registered in England and Wales No. 233462.

John Lewis plc is an appointed representative (Financial Conduct Authority No. 416011) of Royal & Sun Alliance Insurance plc. John Lewis Wedding Insurance is underwritten by Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 202323).

Copyright © John Lewis Partnership
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