Travel Insurance from
John Lewis Finance

Can protect you from unexpected
costs if your holiday doesn't go to plan.

Travel insurance can protect you from unexpected costs you might have to pay if your holiday doesn't go to plan.

Travel insurance policies vary in both cover level and price. We can help you find the right travel insurance policy for you.

  • Medical care abroad can be expensive, so it's important to find a policy that provides cover if you get injured or fall ill whilst on holiday.
  • It's also important to get cover for problems like cancellation or lost luggage, passports and money.
  • You should also make sure you’re covered if your holiday supplier goes out of business.

    • With our Travel Insurance, you're protected against all of these issues.

There's a lot of choice when it comes to buying travel insurance, so it's important to look at all your options and see what is most important and relevant to you and your trip.

Cancellation cover

Travel Insurance from John Lewis Finance provides up to £8,000 cover per person for costs resulting from having to cancel your holiday.

Single items

Both our Travel Insurance and Home Insurance policies provide cover to make sure your valuables are protected and have single item limits.

Personal belongings

Personal belongings, including passports, are covered. It's important to make sure that your luggage and possessions are safe while you're travelling as well. When you add up the value of your clothes, gadgets and toiletries, the value of your luggage can be much more than you think.

If you're injured or fall ill

You're covered up to £10 million for injuries or illness. We also offer a 24-hour Emergency Medical Helpline where a team of medical professionals are on hand wherever you are and whenever you need them.

Technology cover

You can increase your valuables limit to £1,500 to protect all your gadgets. Up to £1,500 on Plus cover and up to £2,500 on Premier cover.

It covers:

  • Computer equipment
  • Audio, visual and photographic equipment
  • Watches

Pre-existing medical conditions

Our Plus or Premier Travel Insurance can cover a wide variety of pre-existing medical conditions as long as you make us aware of them when you take out your policy or during the duration of the policy.

Travelling when pregnant

You should always speak to your insurance company before you travel if you're pregnant. Contact us on 0800 953 2552 to speak with one of our representatives.

Sporting cover

If you’re planning an active holiday, check with your insurer to make sure you’re covered. Travel Insurance from John Lewis Finance offers wide-ranging optional cover for a variety of activities including golf, diving and winter sports.


Most travel insurance providers only cover travellers up to a certain age, so it’s best to check this before you start to get a quote.

Our Annual Multi-Trip Travel Insurance is only available to people under 75 years old. However, there is no upper age limit on our Single Trip Travel Insurance.

When you make a travel insurance claim, you usually have to pay an excess. When you take out a policy, if you choose to increase your excess, the price of your insurance may go down. Alternatively, you can choose to pay a bit more for an Excess Waiver so you don’t have to pay an excess if you make a claim.

Under our Plus and Premier Travel Insurance policies, the maximum excess you’ll have to pay when claiming is £100 or £120 respectively.

Occasionally your holiday can be affected by events that are out of your control, such as your hotel going out of business.

Our Travel Insurance can provide cover for alternative accommodation or travel arrangements if your holiday is disrupted, and cover if your holiday supplier goes bust.

Remember to let your bank and credit card company know when you plan to go abroad - that way they can monitor any unusual activity on your accounts, especially if they detect spend within the UK.

lf you're someone who travels regularly, choosing Annual Multi-Trip Travel Insurance could be the best option for you.

The Annual Multi-Trip policy gives you cover for a period of one year and covers any trip during that period, up to 31 days for each individual trip.

If your trips are less frequent, the Single Trip policy gives you cover for one individual trip of up to six months.

Countries covered - The countries in which you'll be covered depend on the cover you've chosen:

European Cover - Europe, the Channel Islands, the Republic of Ireland, the Canary Islands, Algeria, Israel, Lebanon, Libya, Madeira, Morocco, Syria, Tunisia and Turkey

Worldwide Cover - Worldwide except the United States of America, Canada and the Caribbean

Worldwide and US Cover – Worldwide including the United States of America, Canada and the Caribbean

The Foreign and Commonwealth Office provides the latest travel advice, specific to individual countries. This includes information on local laws and customs, visa and entry requirements, plus any safety and security issues you should be aware of before you travel. The FCO may announce countries as unsuitable and therefore we may not cover you if you’re travelling within these countries. If you’re unsure, please call us on 0845 111 0030.

This is available for all our Travel Insurance customers, this helpline gives you travel advice before and during your trip. This includes:

  • Visa and passport requirements and procedures.
  • Language, customs and culture Health issues (local epidemics, AIDS risks, child issues).
  • Advice with lost tickets, luggage, passports and credit cards.
  • Message forwarding (we'll forward up to three emergency messages on your behalf while you’re abroad).

Please note: this service is not able to help with general policy, claims or medical screening.

John Lewis Finance and John Lewis Insurance are trading names of John Lewis plc. The John Lewis Registered office address is: 171 Victoria Street, London, SW1E 5NN. Registered in England and Wales No. 233462.

John Lewis plc is an appointed representative (Financial Conduct Authority No. 416011) of Ageas Retail Limited. John Lewis Travel Insurance is provided by Ageas Retail Limited (No. 1324965). Registered office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA. Ageas Retail Limited is authorised and regulated by the Financial Conduct Authority (No. 312468). Ageas Retail Limited is a sister company of Ageas Insurance Limited.

Copyright © John Lewis Partnership
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