We're with you
all the way

For more than 150 years, John Lewis & Partners has established a reputation for quality, service and trust. The same values are at the heart of our Car Insurance, which means you can take to the road with confidence.

We believe you should reap the rewards of your careful driving year after year, which is why we offer you a No Claims Discount. With a five-star rating from Defaqto, we’ll be there for you with the quality cover and high level of service you expect from us at all times. Terms apply.*

Extremely pleased with my quote, how it was handled and the much lower premium compared with my last insurer and with similar cover.

Alcazar, East Midlands

Car Comprehensive Policy is rated 4.4 out of 5 by 1390.
Rated 5 out of 5 by from Great insurance Like all John Lewis products and services they are so easy and user friendly.
Date published: 2019-02-27
Rated 1 out of 5 by from Poor Experience Changing my car and no change in premium which is surprising and I am sure you would have charged me more if insuring a somewhat more expensive car! No explanation offered with focus purely on admin fee which I did expect of course. Sadly further evidence of John Lewis in general increasingly being no different to competitors and losing the plot.
Date published: 2019-02-27
Rated 5 out of 5 by from My first car insurance!! Having always been covered by my husband's insurance it was now time for me to be insured alone and I was very impressed with the service I received.
Date published: 2018-07-22
Rated 4 out of 5 by from good service, but still waiting for my copy in the post for 8 days, still waiting for this to arrive
Date published: 2018-07-19
Rated 3 out of 5 by from ok but beware the lack of attention to detail OK but they failed to action a request to add NCD protection - they took the extra money for the protection but failed to add the protection. Only careful perusal of the subsequent documents showed they had not actioned the change.
Date published: 2018-07-18
Rated 4 out of 5 by from Car insurance I hope I won’t need to use this insurance but it seems good value for money
Date published: 2018-07-18
Rated 5 out of 5 by from Car transfer Already had car JL car insurance for 3 years. Part exchanged car and wanted to find best way to insure new car. Had difficulty with website so telephoned. Very helpful lady did everything for me including best deal. Very slick and very easy. Thanks
Date published: 2018-07-18
Rated 3 out of 5 by from Tedious process Again I was treated as a new customer so got a good rate. Next year you will bump up the price because I am a retained customer and I will move back to another insurer (who will treat me as new and give me a better rate). You will then lose my custom for a year or two. Why do you play this game?
Date published: 2018-07-18
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Misfuelling Cover

We’ll cover a full drain-out and 10 litres of refuelling if you accidentally choose the wrong pump.


If you're in an accident that isn't your fault and the person responsible is not insured, your no claims bonus won't be affected and you won't have to pay your excess.


We provide the friendly, expert services you always expect from John Lewis.

Courtesy Car

We’ll keep life carrying on as normal with a courtesy car provided as standard.

Onward Travel Cover

We'll pay up to £500 towards travel or a hotel so you can complete your journey if you're involved in an accident.


As long as you've got a Green Card, we'll cover you in Europe for up to 90 days each year. See driving in Europe.


Choose from a range of optional extras to make you sure you have the protection you want.


Get the confidence of good counsel any time of the day or night if you’re in a road traffic accident.

Learn more


We offer four levels of Breakdown Cover provided by the RAC, so you can always rely on us to get you back on the road at the right price.

Learn more

Protected No Claims

If you have four years or more without a claim we’ll give you the opportunity to protect your discount.*

Learn more

The benefits of buying car insurance
from John Lewis just add up

Every time you spend with the Partnership Card, you'll earn points towards vouchers to spend at John Lewis and Waitrose, and you’ll earn more when you purchase from us.

Use your card to buy any of our insurance policies and we’ll credit you with 2 points for every £1 you spend.


What do you look for in quality car insurance? Which level may be the best for you? How do you compare policies? Here’s a helpful list of things to consider before you buy.


Third party insurance only covers you against having to pay if you injure someone or damage their vehicle or other property, but won't pay to repair damage to your car. Third party, fire and theft cover will also pay to repair or replace your own car if it is stolen, or damaged or destroyed by fire.

The most commonly purchased option is comprehensive cover. This cover pays to repair damage to your car, including windscreens, in addition to all of the cover described above.

All new Car Insurance policies from John Lewis Finance provide comprehensive cover.

If you're involved in an accident, you're legally required to:

Give your name, address and insurance details to anyone who has a good reason to ask for them – namely the other driver.

Report the incident to the police within 24 hours if you or anyone else is injured, and provide your Certificate of Motor Insurance within five days of the incident.

You should also collect the following information:

Full details of the other driver(s).

Registration numbers of all vehicles involved in the accident.

Where, when and how the accident happened.

Injuries or damage caused

Names and contact details of witnesses

Police officers’ details and report references

Photographs of the scene or any damage, if possible

CCTV or dashcam footage

If you need to make a claim, please call us immediately. Lines are open 24 hours a day.

The claims handler will ask for the details of your claim. The more details you can provide during the first call, the quicker the claims process will be.

If your vehicle is not driveable we will refund the cost of overnight accommodation or travel expenses, including taxi fares, for you and your passengers up to £500. We will arrange a courtesy car for up to 30 days if your car is deemed a total loss or is stolen and not recovered.

Our Partner

We’ve carefully selected Covéa Insurance to underwrite Car Insurance from John Lewis Finance.


John Lewis Finance is a trading name of John Lewis plc. John Lewis plc is an appointed representative (registration no. 416011) of Covea Insurance plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registration no. 202277). John Lewis Car Insurance is underwritten by Covea Insurance plc. Registered Office: Norman Place, Reading, Berkshire RG1 8DA. Registered in England and Wales (no. 613259).

Copyright © John Lewis Partnership
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