Our price promise to you

If you find a better rate on the high street, we'll match it.

When purchasing your travel money at one of our in store Bureaux, you can rest assured you are receiving the best value for money on the high street.

As well as offering 0% commission on your purchase, we are also committed to the John Lewis Never Knowingly Undersold price promise. For more information, please read our Never Knowingly Undersold policy (PDF, 4MB)

If you find a better rate elsewhere on the high street, drop by to one of our Bureaux with a quote slip and we will match that price. You can even claim a price match up to 28 days from purchase, as long as the date on the competitor quote slip matches your original purchase date. We match foreign currency “sell” rates publically available to all customers, based on those displayed in a Bureau, on a high street competitor’s own website or the first price quoted to us over the phone.  The price has to apply to an identical individual foreign currency purchase in terms of currency type, total amount, rates and fees/commission charges that will be applied.

Please note: Our Never Knowingly Undersold service is not available online. 

In store Bureaux de change

Leicester John Lewis
The Bureau de change is located on the third floor. Please see the Leicester branch for further details, including opening hours.

 

Nottingham John Lewis
The Bureau de change is located on the second floor. Please see the Nottingham branch for further details, including opening hours.

 

Cambridge John Lewis
The Bureau de change is on the ground floor. Please see the Cambridge branch for further details, including opening hours.

 

Norwich John Lewis
The Bureau de change is located on the lower ground floor. Please see the Norwich branch for further details, including opening hours.

 

Peterborough John Lewis
The Bureau de change is located on the upper ground floor. Please see the Peterborough branch for further details, including opening hours.

 

Watford John Lewis
The Bureau de change is located on the second floor. Please see the Watford branch for further details, including opening hours.

 

Welwyn John Lewis
The Bureau de change is located on the second floor. Please see the Welwyn branch for further details, including opening hours.

 

Brent Cross John Lewis
The Bureau de change is located on the third floor. Please see the Brent Cross branch for further details, including opening hours.

 

Oxford Street John Lewis
The Bureau de change is located on the fifth floor. Please see the Oxford Street branch for further details, including opening hours.

 

Sloane Square, Peter Jones
The Bureau de change is located on the sixth floor. Please see the Peter Jones Sloane Square branch for further details, including opening hours.

 

Stratford John Lewis
The Bureau de change is located on the first floor. Please see the Stratford branch for further details, including opening hours.

 

Newcastle John Lewis
The Bureau de change is located on the second floor. Please see the Newcastle branch for further details, including opening hours.

 

Cheadle John Lewis
The Bureau de change is located in the ground floor. Please see the Cheadle branch for further details, including opening hours.

 

Liverpool John Lewis
The Bureau de change is located on the third floor. Please see the Liverpool branch for further details, including opening hours.

 

Trafford John Lewis
The Bureau de change is located on the first floor. Please see the Trafford branch for further details, including opening hours.

 

Aberdeen John Lewis
The Bureau de change is located on the third floor. Please see the Aberdeen branch for further details, including opening hours.

 

Edinburgh John Lewis
The Bureau de change is located on the fifth floor. Please see the Edinburgh branch for further details, including opening hours.

Glasgow John Lewis
The Bureau de change is located on the third floor. Please see the Glasgow branch for further details, including opening hours.

 

 

Bluewater John Lewis
The Bureau de change is located on the ground floor. Please see the Bluewater branch for further details, including opening hours.

 

Chelmsford John Lewis
The Bureau de change is located on the first floor. Please see the Chelmsford branch for further details, including opening hours.

 

High Wycombe John Lewis
The Bureau de change is located on the first floor. Please see the High Wycombe branch for further details, including opening hours.

 

Kingston John Lewis
The Bureau de change is located on the first floor. Please see the Kingston branch for further details, including opening hours.

 

Milton Keynes John Lewis
The Bureau de change is located on the mezzanine. Please see the Milton Keynes branch for further details, including opening hours.

 

Newbury John Lewis
The Bureau de change is located on the ground floor. Please see the Newbury branch for further details, including opening hours.

 

Reading John Lewis
The Bureau de change is located on the third floor. Please see the Reading branch for further details, including opening hours.

 

Southampton John Lewis
The Bureau de change is located on the second floor. Please see the Southampton branch for further details, including opening hours.

 

Bristol John Lewis, Cribbs Causeway
The Bureau de change is located on the second floor. Please see the Cribbs Causeway branch for further details, including opening hours.

 

Cardiff John Lewis
The Bureau de change is located on the first floor. Please see the Cardiff branch for further details, including opening hours.

Birmingham John Lewis
The Bureau de change is located on the fourth floor. Please see the Birmingham branch for further details, including opening hours.

 

Solihull John Lewis
The Bureau de change is located on the first floor. Please see the Solihull branch for further details, including opening hours.

 

Leeds John Lewis
The Bureau de change is located on the first floor. Please see the Leeds branch for further details, including opening hours.

 

Sheffield John Lewis
The Bureau de change is located on the third floor. Please see the Sheffield branch for further details, including opening hours.

 

Please note: Our Never Knowingly Undersold service is not available online. 

John Lewis Finance and John Lewis Bureau de Change is a trading name of John Lewis plc. Registered office: 171 Victoria Street, London SW1E 5NN. Registered in England (Registered Company Number 233462).  John Lewis plc introduce  the panel of carefully chosen providers in Bureau de Change products and services, whom each hold the appropriate licenses with the Financial conduct authority and HMRC.

John Lewis foreign currency online and/or traveller’s cheques is provided by First Rate Exchange Services Limited registration number 4287490 (Money Service Business licence number 12133160), whose registered office is at Great West House, Great West Road, Brentford, West London, TW8 9DF England.

Copyright © John Lewis Partnership
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