When purchasing your travel money at one of our in store Bureaux, you can rest assured you are receiving the best value for money on the high street.
As well as offering 0% commission on your purchase, we are also committed to the John Lewis Never Knowingly Undersold price promise. For more information, please read our Never Knowingly Undersold policy (PDF, 4MB)
If you find a better rate elsewhere on the high street, drop by to one of our Bureaux with a quote slip and we will match that price. You can even claim a price match up to 28 days from purchase, as long as the date on the competitor quote slip matches your original purchase date. We match foreign currency “sell” rates publically available to all customers, based on those displayed in a Bureau, on a high street competitor’s own website or the first price quoted to us over the phone. The price has to apply to an identical individual foreign currency purchase in terms of currency type, total amount, rates and fees/commission charges that will be applied.
Please note: Our Never Knowingly Undersold service is not available online.
In store Bureaux de change
John Lewis Finance and John Lewis Bureau de Change is a trading name of John Lewis plc. Registered office: 171 Victoria Street, London SW1E 5NN. Registered in England (Registered Company Number 233462). John Lewis plc introduce the panel of carefully chosen providers in Bureau de Change products and services, whom each hold the appropriate licenses with the Financial conduct authority and HMRC.
John Lewis foreign currency online and/or traveller’s cheques is provided by First Rate Exchange Services Limited registration number 4287490 (Money Service Business licence number 12133160), whose registered office is at Great West House, Great West Road, Brentford, West London, TW8 9DF England.