Our price promise to you

If you find a better rate on the high street, we'll match it.

When purchasing your travel money at one of our in-store Bureau de change desks, you can rest assured you are receiving the best value for money on the high street.

As well as offering 0% commission on your purchase, we are also committed to the John Lewis Never Knowingly Undersold price promise. For more information, please read our Never Knowingly Undersold policy (PDF)

If you find a better rate elsewhere on the high street, drop by to one of our Bureau de change desks with a quote slip and we will match that price. You can even claim a price match up to 28 days from purchase, as long as the date on the competitor quote slip matches your original purchase date. We match foreign currency “sell” rates publically available to all customers, based on those displayed in a Bureau, on a high street competitor’s own website or the first price quoted to us over the phone. The price has to apply to an identical individual foreign currency purchase in terms of currency type, total amount, rates and fees / commission charges that will be applied.

Please note: Our Never Knowingly Undersold service is not available online.

Bureau de change desks in John Lewis shops

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Currency Sell rate
Euro (EUR) 1.0968
US Dollar (USD) 1.2385
Australian Dollar (AUD) 1.7142
Canadian Dollar (CAD) 1.6466
UAE Dirham (AED) 4.5048
Hong Kong Dollar (HKD) 9.4847

Rates at Saturday 15 December 2018, 08:00 GMT

Please note: Our Never Knowingly Undersold service is not available online. 

John Lewis Finance and Bureau de change from John Lewis Finance is a trading name of John Lewis plc. Registered office: 171 Victoria Street, London SW1E 5NN. Registered in England (Registered Company Number 233462).  John Lewis plc introduce  the panel of carefully chosen providers in Bureau de change products and services, whom each hold the appropriate licences with the Financial conduct authority and HMRC

Foreign Currency online and/or traveller’s cheques from John Lewis Finance is provided by First Rate Exchange Services Limited registration number 4287490 (Money Service Business licence number 12133160), whose registered office is at Great West House, Great West Road, Brentford, West London, TW8 9DF England.

Copyright © John Lewis Partnership
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