On 8 July we made some changes to the International Payments’ Terms and Conditions to improve the way we explain our products and services. We recommend that you read the updated Terms and Conditions, Privacy Policy and Cookie Policy. You may also want to print or save a copy for your records.

As always, if you have any questions or concerns just call us on 0330 123 3396 (option 2), Monday to Friday, 9am to 6pm, and we’ll do everything we can to help.

Changes to the Terms and Conditions – applicable from 8th July 2017

The Introduction highlighting clause 8.6 (Consequences of Termination)

Definition of “Market Orders”

Definition of “Target Rate”

Update to clause 3 (Language and Applicable Law)

Insertion of new clause 4.3 (Bank Delays and Errors)

Update to clause 5 (Formation of the Contract)

Update to clause 6.7 (Local Law)

Update to clause 7.5.1 (Certain High Risk or Complex Jurisdictions)

Expansion of clause 7.7 (Market Orders)

Change to clause 7.3 (Settlement of liabilities and deductions)

Update to clause 14.10 (Complaints)

Update to clause 15.6 (entire Agreement)

Changes to the Privacy policy – applicable from 8th July 2017

Addition of definition of “HiFX Group Company” in Introduction

Inclusion of a new clause (Remarketing)

Change to clause (Information security outside of the UK)

Changes to the Cookie Policy - applicable from 8th July 2017

List of main HiFX cookies has been updated

Inclusion of a new clause (Remarketing)

Inclusion of a new clause (Declining Cookies)

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