Contact & support

If you have any questions, please read our FAQs or contact our customer services team. Our phone lines are open Monday to Friday from  9am - 5pm and on Saturday from 9am - 1pm.

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Our Partner

We’ve carefully selected Royal & Sun Alliance Insurance Ltd to underwrite Event Insurance from John Lewis.

Terms, conditions, limitations, exclusions and eligibility criteria apply.

John Lewis Finance and John Lewis Insurance are trading names of John Lewis plc. The John Lewis Registered office address is: 171 Victoria Street, London, SW1E 5NN. Registered in England and Wales No. 233462.

John Lewis plc is an appointed representative (Financial Conduct Authority number 416011) of Royal & Sun Alliance Insurance Ltd. John Lewis Event Insurance is underwritten by Royal & Sun Alliance Insurance Ltd (No. 93792). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 202323).