Meet the experts

James Barwell

James Barwell

Commercial Lead, Home Insurance

James has been with John Lewis Financial Services for two years, he currently works as the Commercial Lead for Home Insurance. Prior to joining JLFS James was a director for ZOE-AI (a start-up insurance concierge business), Head of Home Insurance for British Gas and Head of Global Underwriting and Technical Controls for AXA Travel Insurance. He also achieved his Associateship of the Chartered Institute (ACII), Young Professional in the UK (CII) and was a Home Insurance finalist in 2020. James has a customer first mindset, he enjoys working to improve services for customers to ensure they’re getting the best financial product possible.

James says:

“Making sure our customers remain at the forefront of our proposition and thinking is my top priority.” 

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